The Revenue Cycle-CSR is responsible to provide support to patients, providers and customers internally and externally on billing related inquiries. The employee works insurance claims and patient accounts using department guidelines and MPG electronic systems. The position requires knowledge of insurance carrier billing and reimbursement, CPT, modifiers and fee schedule differences. Also, requires understanding of how to decipher explanation of benefits and explain the impact to the customer. Position requires the ability to conduct both telephone, portal and face to face meetings with patients regarding account resolution and payment collection.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed