Medical Billing & Collections Specialist II

Millennium Physician GroupFort Myers, FL

About The Position

The Revenue Cycle-CSR is responsible to provide support to patients, providers and customers internally and externally on billing related inquiries. The employee works insurance claims and patient accounts using department guidelines and MPG electronic systems. The position requires knowledge of insurance carrier billing and reimbursement, CPT, modifiers and fee schedule differences. Also, requires understanding of how to decipher explanation of benefits and explain the impact to the customer. Position requires the ability to conduct both telephone, portal and face to face meetings with patients regarding account resolution and payment collection.

Requirements

  • Knowledge of insurance carrier billing and reimbursement.
  • Knowledge of CPT, modifiers, and fee schedule differences.
  • Understanding of how to decipher explanation of benefits.
  • Ability to explain the impact of explanation of benefits to the customer.
  • Ability to conduct telephone, portal, and face-to-face meetings with patients regarding account resolution and payment collection.

Responsibilities

  • Provide support to patients, providers, and customers internally and externally on billing related inquiries.
  • Work insurance claims and patient accounts using department guidelines and MPG electronic systems.
  • Decipher explanation of benefits and explain the impact to the customer.
  • Conduct telephone, portal, and face-to-face meetings with patients regarding account resolution and payment collection.
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