Billing & Collections Specialist

World 50 Group • Atlanta, GA

2d • Hybrid

About The Position

Due to the continued growth of the organisation, we are establishing a dedicated Billing and Collections Specialist role to help centralise responsibilities that were previously distributed across multiple teams. This position is designed to bring greater consistency, accountability and efficiency to the billing and revenue collection process, ultimately improving efficiency and accelerating cash flow. The Billing and Collections Specialist will be responsible for managing end to end billing activities, monitoring accounts receivable and driving timely collections. By consolidating these functions into a focused role, the organisation aims to standardise processes, keep errors to a minimum and continue a 'white-glove' member experience while improving speed to cash. This role will work cross-functionally to resolve discrepancies, ensure accurate invoicing, maintain strong client relationships and support financial health and scalability of the organisation.

Requirements

• Bachelor’s degree (Accounting preferred)
• 3–4 years of experience in billing, collections, and/or accounts receivable.
• Excellent verbal and written skills for professional communication with Fortune 500 executives and leaders.
• Proficiency in MS Office (Excel) and experience with accounting or billing software (NetSuite & Salesforce is a plus).
• Excel: XLOOKUP, IF statements, and pivot tables
• Strong problem-solving, attention to detail, strong follow-up discipline and ability to handle high-volume, time-sensitive situations
• Positive attitude, hardworking, great team player

Nice To Haves

• Experience with NetSuite & Salesforce

Responsibilities

• Generate, review, and send invoices for services, ensuring timeliness, accuracy in billing codes and account information.
• Utilize a variety of supplier portals to submit invoices, obtain POs, register as a new supplier, and to confirm banking and payment Information.
• Contact member companies regarding overdue payments via phone or email.
• Resolve discrepancies in billing and address customer complaints, ensuring compliance with internal and legal standards.
• Monitor client accounts for non-payment, process adjustments, and maintain updated, accurate records.
• Run aging reports and report on collections activities to management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level