Medical Billing Associate

Texas Tech UniversityEl Paso, TX
Onsite

About The Position

Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in the MPIP Business Office. Texas Tech Health El Paso (TTEP) is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. Additionally, this position is not eligible for remote or hybrid opportunities. All work is required to be performed onsite at TTEP.

Requirements

  • 3 years medical billing, collections, and appeal experience.
  • Experience working with Microsoft Word and Excel, medical practice management software programs, and navigation of insurance provider portals for verification of eligibility, benefits, claim status, and appeals.
  • A minimum of a high school diploma or equivalent.
  • Two years of medical or general office experience OR Completion of related education or training and one year of experience.

Responsibilities

  • Process ETM tasks by verifying benefits, updating account information, correcting edits, performing follow-up on unpaid claims, billing or re billing claims to appropriate payer source, and appealing denied claims.
  • Assist business office co-workers and department personnel with account questions.
  • Review and process by mail or via the Healthcare Link portal correspondence and paper claims.
  • Process weekly TX Medicaid Self pay eligibility GERDS.
  • Attend provider, staff and departmental meetings/trainings as directed.
  • Communicate daily with insurance payers via insurance portals, phone calls, and written communications.
  • Identify trends, and carrier issues relating to billing and reimbursements.
  • Report findings to billing lead/supervisor or designee.
  • Pursue and participate in education to remain current with changes in the Healthcare industry.
  • Maintain confidentiality of all patient information in compliance with HIPAA regulations.
  • Remain current with all licensure, certifications and mandatory compliances and trainings required of this position.
  • Adhere to all policies, procedures and practices (Regents Rules, TTUS, HSECEP OPs, etc.).
  • Personally, and consistently, demonstrate, display and act in accordance with Texas Tech Health El Paso’s Values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork).
  • Serve as a Value's leader while actively promoting and encouraging staff across the institution.
  • Perform all other duties as assigned.
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