Medical Billing Associate
About The Position
Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in the MPIP Business Office. Texas Tech Health El Paso (TTEP) is not considering applications from individuals who require sponsorship for an employment visa, including those with H1B visas or those currently on student or postgraduate visas. Additionally, this position is not eligible for remote or hybrid opportunities. All work is required to be performed onsite at TTEP.
Requirements
- Two years medical billing and collections experience.
- Experience working with Microsoft Word and Excel, medical practice management software programs, and navigation of insurance provider portal for verification of eligibility and benefits and claims status and appeals.
- A minimum of a high school diploma or equivalent.
- Two years of medical or general office experience OR Completion of related education or training and one year of experience.
Responsibilities
- Process incoming calls in a timely and professional manner and assist patient walk-ins with questions pertaining to accounts.
- Obtain third-party insurance information and prepare ETM Customer Service Tasks.
- Prepare itemized statements.
- Review JP Morgan HCL correspondence and all other type of correspondence.
- Process Phreesia credit card payments.
- Arrange weekly payment plans in the Athena e-cashiering portal for self-pay accounts.
- Remain current with all licensure, certifications and mandatory compliances and trainings required of this position.
- Adhere to all policies, procedures and practices (Regents Rules, TTUS, HSECEP OPs, etc.).
- Personally, and consistently, demonstrate, display and act in accordance with Texas Tech Health El Paso’s Values (Service, Respect, Accountability, Integrity, Advancement, and Teamwork).
- Serve as a Value's leader while actively promoting and encouraging staff across the institution
- Perform all other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
