Medical Biller I

TriHealth•Norwood, OH

2d•Onsite

About The Position

Grow your billing career in a supportive, high-performing team at TriHealth. As a Medical Biller I, you’ll play a key role in ensuring accurate claims, timely reimbursement, and exceptional service for both patients and payers. You’ll build your expertise through hands-on work with industry-leading systems, clear processes, and ongoing learning opportunities that strengthen your technical and professional skills. At TriHealth, you’ll be part of a collaborative environment where your attention to detail and commitment to service excellence truly matter. You’ll contribute to smooth revenue cycle operations by submitting clean claims, resolving payer issues, documenting accounts thoroughly, addressing billing concerns with professionalism, and investigating credit balances. TriHealth invests in its people - and this role is a strong foundation for long-term growth in healthcare billing. Apply today and grow your career with a team that truly values you.

Requirements

High School Diploma or GED or GED (Required)
1 - 2 years’ experience in related field (Required)
Billing and Payer knowledge of Hospital and/or Physician Billing
Working knowledge of ICD-9, ICD-10, and CPT terminology

Responsibilities

Ensuring timely claim submission, follow up with no response from payers, payer rejections, correspondence, and contract variances and appealing denials based on HB or PB requirements.
Ensuring proper account documentation in the facility's billing system.
Providing excellent customer service skills by answering patient and third-party questions and/or addressing billing concerns in a timely and professional manner.
Reviewing, investigating, and resolving credit balances.
Participating willingly in payer communication, team huddles and supports others in sharing information and keeping up to date.
Knowledge of systems used to include EPIC, Availity, and all payor portals.
Consistently producing quality work and actions to move a claim to proper payment or account resolution while maintaining assigned work queues.
Completing assigned workload based on key performance indicators daily to ensure standard productivity is met.
Meeting or exceeding approved target; collecting 100% of net revenue booked based on remittance.
Decreasing AR greater than 90 days for Insurance accounts as set by department each year.