Medical Biller I

TriHealthNorwood, OH
Onsite

About The Position

Medical Biller I – TriHealth Norwood Grow your billing career in a supportive, high‑performing team at TriHealth. As a Medical Biller I, you’ll play a key role in ensuring accurate claims, timely reimbursement, and exceptional service for both patients and payers. You’ll build your expertise through hands‑on work with industry‑leading systems, clear processes, and ongoing learning opportunities that strengthen your technical and professional skills. At TriHealth, you’ll be part of a collaborative environment where your attention to detail and commitment to service excellence truly matter. You’ll contribute to smooth revenue cycle operations by submitting clean claims, resolving payer issues, documenting accounts thoroughly, addressing billing concerns with professionalism, and investigating credit balances. TriHealth invests in its people - and this role is a strong foundation for long‑term growth in healthcare billing. Apply today and grow your career with a team that truly values you.

Requirements

  • High School Diploma or GED or GED (Required)
  • 1 - 2 years’ experience in related field (Required)
  • Billing and Payer knowledge of Hospital and/or Physician Billing
  • Working knowledge of ICD-9, ICD-10, and CPT terminology

Nice To Haves

  • Knowledge of systems used to include EPIC, Availity, and all payor portals.

Responsibilities

  • Ensuring timely claim submission
  • Follow up with no response from payers
  • Handling payer rejections
  • Managing correspondence and contract variances
  • Appealing denials based on HB or PB requirements
  • Ensuring proper account documentation in the facility's billing system
  • Answering patient and third-party questions and/or addressing billing concerns in a timely and professional manner
  • Reviewing, investigating, and resolving credit balances
  • Participates willingly in payer communication, team huddles and supports others in sharing information and keeping up to date.
  • Consistently produces quality work and actions to move a claim to proper payment or account resolution while maintaining assigned work queues.
  • Completes assigned workload based on key performance indicators daily to ensure standard productivity is met.
  • Meets or exceeds approved target; collects 100% of net revenue booked based on remittance.
  • Decreases AR greater than 90 days for Insurance accounts as set by department each year.

Benefits

  • medical
  • dental
  • vision
  • paid time off
  • retirement plans
  • tuition reimbursement
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