Medical Biller and Collections
About The Position
At LUX Infusion, we believe infusion care deserves more light — more warmth, more clarity, and more connection. That belief extends beyond clinical care to every interaction a patient has with our organization, including billing and reimbursement. We’re looking for a Medical Biller and Collections Specialist who wants their work to mean something — someone who brings care, accountability, and purpose to managing patient accounts and payer relationships. This role plays a critical part in ensuring billing accuracy, timely reimbursement, and clear communication — helping patients understand their responsibilities while supporting the sustainability of care delivery.
Requirements
- High school diploma or GED
- Minimum of two (2) years of healthcare billing experience
- Strong computer proficiency and comfort learning billing systems
- Working knowledge of NYS Medicaid, Medicare Part B, and third‑party payers
- Ability to follow direction while managing responsibilities independently
Nice To Haves
- Associate’s degree in Healthcare Services or a related field
- Prior billing experience with a home medical equipment or infusion provider
Responsibilities
- Manage patient and customer billing accounts efficiently and accurately in alignment with company, state, federal, and payer standards
- Submit, review, and follow up on insurance claims to ensure timely and accurate reimbursement
- Resolve denials and aged claims proactively, working toward quick resolution and payment
- Communicate clearly and professionally with patients, caregivers, internal teams, and payers regarding financial responsibilities and claim status
- Review and update patient account records to ensure accuracy and completeness
- Monitor claims aging, minimizing balances outstanding beyond established benchmarks
- Serve as a resource for reimbursement and payer processing questions
- Follow all applicable Medicare, Medicaid, state, and insurance carrier regulations
- Identify opportunities to improve billing workflows, accuracy, and patient experience
- Bring reliability, discretion, and strong follow‑through to daily responsibilities
Benefits
- The opportunity to grow with a company building something meaningful
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
