Medical Assistant - Pediatrics

Family Health Centers of Southwest Florida Inc•Bonita Springs, FL

About The Position

The Medical Assistant provides clerical and clinical support in a pediatric care setting. The role prepares patients for provider visits by triaging, collecting vital signs and medical histories, and assisting with procedures and other clinical tasks as directed. It also supports front-office operations, patient education, appointment coordination, medication-related communications, medical record documentation, and preparation and maintenance of examination rooms. The Medical Assistant follows infection-control and universal-precaution procedures and adheres to the Corporate Compliance program, including reporting improper or unethical conduct and violations of applicable laws, regulations, or program requirements.

Requirements

  • Good organizational skills.
  • Interpersonal skills and ability to work cooperatively with multidisciplinary and multicultural staff.
  • Computer literacy and good typing skills, at 35 words per minute.
  • Working knowledge of medical terminology.
  • Ability to manage multiple tasks simultaneously.
  • Ability to handle cash and receipts accurately and with attention to detail.
  • Ability to demonstrate cultural sensitivity, patient empathy, and respect.
  • Skill in operating medical equipment and performing simple laboratory tests.
  • Ability to seek assistance and information when necessary.
  • Competent infection-control skills and knowledge.
  • Working knowledge of medical records and electronic health record systems.
  • High school diploma, GED, or equivalent training and experience.
  • Minimum of 2 years of experience as a Medical Assistant in ambulatory care.
  • Pleasant phone manner and professional appearance.
  • Physical ability to perform moderate bending, stooping, and lifting up to 30 pounds; when required, push, pull, and carry files or file boxes weighing 20–30 pounds.

Nice To Haves

  • Completion of a Medical Assistant training program with certification.
  • CPR certification.
  • Bilingual English/Spanish skills.
  • Prior computer operation experience, preferably with medical systems.

Responsibilities

  • Provide front-office clerical services, including patient registration, cashiering, and appointment setting.
  • Prepare patients for provider visits by obtaining vital signs and identifying the primary problem.
  • Chart in patient medical records, maintain documentation and records, and use the correct medical record format.
  • Track and register patient data for statistical purposes as required.
  • Assess and respond to patient needs and educate patients about health care.
  • Assist in obtaining laboratory specimens.
  • Perform directed patient treatments, including nebulizer treatments, injections, EKGs, and venipunctures.
  • Assist with minor surgical procedures and follow aseptic technique and infection-control practices.
  • Prepare, administer, and record medications as directed by the provider.
  • Communicate effectively with staff and use medical terminology appropriately.
  • Equip and clean examination rooms and instruments, and sterilize instruments according to proper procedures and universal precautions.
  • Obtain information from hospitals or laboratories as ordered by a physician.
  • Dispose of infected material properly using red-bag containers.
  • Prepare examination rooms for the following day's operation and inventory and restock supplies as needed.
  • Complete WIC forms as required.
  • Use the electronic health record system to accurately and efficiently enter, retrieve, and document patient information, clinical tasks, communications, and physician orders.
  • Establish specialty appointments and contact patients and pharmacies regarding prescriptions as requested by providers.
  • Report improper or unethical conduct and violations of applicable laws, regulations, or program requirements.
  • Perform other duties as assigned.
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