Medical Assistant - SMOG - Pasadena, CA

VetJobs•Pasadena, CA

8d•$25 - $34

About The Position

The Medical Assistant is a member of the patient care team and supports positive patient relations, accurate telephone communication, and verification of patient information. The role includes interviewing patients, confirming the purpose of visits, preparing patients for examinations, performing preliminary physical tests, taking vital signs, and reporting patient history summaries. The Medical Assistant is also trained to schedule appointments and performs routine duties involving the collection and maintenance of current patient demographic and insurance information. The position supports clinical workflows, patient care flow, equipment and supply readiness, quality assurance, and infection prevention in accordance with department standards and scope of practice.

Requirements

High school diploma or GED.
Medical Assistant certificate from an accredited educational program.
Basic Life Support certification from the American Heart Association and/or the American Red Cross for Healthcare Providers, required upon hire.

Nice To Haves

Two years of experience working as a Medical Assistant in an outpatient clinical or medical office setting is preferred.

Responsibilities

Greet patients; take appropriate vital signs; review current medications and record them in the medical record.
Assist with tracking and monitoring department-specific data.
Explain policies, procedures, or services to patients using clinical or administrative knowledge within scope of practice.
Manage patient care flow and assist with monitoring CS-Link message pools and standard work.
Set up examination and procedure rooms according to patient visit needs.
Sweep clinical areas to monitor inventory based on standard work.
Clean and reprocess equipment and supplies according to standard work and department guidelines.
Address patient, physician, and staff concerns and escalate them as appropriate.
Assist with suite quality assurance measures, including recording quality-control testing on designated equipment.
Direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
Monitor personal workflow to identify opportunities for improvement.
Participate in daily huddles and staff meetings.
Adhere to infection prevention standards, department policies, and guidelines.
Verify patient information by interviewing patients and confirming the purpose of their visits.
Prepare patients for examinations by performing preliminary physical tests, taking blood pressure, weight, and temperature, and reporting patient history summaries.
Perform appointment scheduling and routine collection and maintenance of patient demographic and insurance information.