Medical Assistant Millcreek PA

GoHealth Urgent Care • Millcreek Township, PA

1d • $19 - $25

About The Position

The Medical Assistant assists with the examination and treatment of patients under the direction of an urgent care provider. The role includes managing patient check-in and registration, interviewing patients, measuring and recording vital signs and patient information, drawing and collecting blood samples, preparing specimens for laboratory analysis, and preparing treatment rooms.

The position also supports patient flow and center operations, including scheduling appointments, processing co-pays, coordinating referrals, maintaining medical records and supplies, conducting point-of-care tests, and completing opening and closing duties. Medical Assistants follow equipment operating instructions, document daily controls and calibration, maintain quality assurance and quality control logs, and arrange troubleshooting or repairs when needed.

Requirements

• High school diploma or equivalent.
• At least one year of experience as a Medical Assistant in a hospital, primary care, emergency department, or urgent care setting; alternatively, a listed qualifying certification or credential may meet the posting’s qualification pathways.
• If qualifying through one year or more of Medical Assistant work experience without a Medical Assistant certification at hire, obtain one of the listed Medical Assistant certifications within 12 months of hire.
• CPOE certification is required within two weeks of hire if a Medical Assistant certification is not obtained at hire.
• Basic Life Support (BLS) certification from the American Red Cross or American Heart Association is required at the time of hire.
• Basic Medical Assistant skills.
• Ability to type quickly and basic computer knowledge.
• Proficiency in Microsoft Word and Excel.
• Detail-oriented, with the ability to use experience and judgment to perform varied tasks, participate on a team, and accomplish goals.
• Exceptional written and verbal communication skills.
• Ability to interact with and treat all people with fairness, respect, and sensitivity to cultural and social differences.

Responsibilities

• Register patients, obtain required paperwork and insurance documentation, and verify insurance and patient eligibility.
• Process co-pays and schedule appointments for assigned centers.
• Coordinate provider referrals to assigned specialists.
• Answer patients’ questions about their care and keep them informed of their status.
• Inform technical staff about patient flow.
• Prepare patients for examination by interviewing them, verifying patient information, recording medical history, and confirming the reason for the visit.
• Measure preliminary vital signs, including blood pressure, weight, and temperature, and escalate critical cases to the provider as needed.
• Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG tests, and provide patient information to providers.
• Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
• Complete order sheets to maintain supply inventory, and regularly check supply expiration dates.
• Maintain medical records and scan charts into patient files.
• Answer phone calls and collect and sort incoming and outgoing daily postal correspondence.
• Maintain the reception area.
• Conduct courtesy callbacks for patient follow-up.
• Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily equipment controls and calibration; maintain quality assurance and quality control logs, troubleshoot equipment breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• Perform other duties as assigned.

Benefits

• Medical, dental, vision, and other benefits.
• 401(k) with company match.
• Paid time off starting at 208 hours annually.
• Monthly incentive pay based on performance metrics.
• $2,000 sign-on bonus for full-time roles.
• Training and development that includes hands-on, classroom, and peer-shadowing days.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED