Medical Assistant Oncology Clinic

Banner Health • Tucson, AZ

4d • Onsite

About The Position

The Medical Assistant supports clinicians and nursing staff in providing medical care and direct patient care in an oncology clinic. The position floats throughout the oncology service line’s pavilions and occasionally between the Banner–University Medical Center Tucson and University of Arizona locations. Duties include completing patient intake, performing EKGs as needed, assisting with lunch coverage, cleaning and stocking exam rooms, taking instruments for sterilization, helping patients with mobility needs, and ensuring late-day patients have left the cancer center. The role also assists with other responsibilities as needed.

The Medical Assistant prepares patients for examinations and treatment, records vital signs and symptoms, assists providers with examinations and minor procedures, coordinates patient care and clinic processes, supports documentation and billing, maintains equipment and clinical areas, and communicates with patients, staff, providers, and external contacts. The position works under the direct supervision of providers.

This is a full-time, Monday-through-Friday day-shift position scheduled from 9:00 a.m. to 5:30 p.m. The primary location is BUMC Tucson at 3838 N Campbell Ave, with occasional travel to BUMC Tucson University of Arizona at 1891 W Orange Grove Rd.

Requirements

• High school diploma, GED, or equivalent working knowledge.
• Completion of a Banner-approved medical assistant training program that meets state-defined regulations.
• Active Medical Assistant certification as an RMA from AMT, CMA from AAMA, CCMA from NHA, or NCMA from NCCT.
• BLS certification required upon hire.
• Strong computer skills, including ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities in an effective and organized manner.

Nice To Haves

• Experience with office medical procedures and treatments.
• Knowledge of insurance and managed care operations.
• Knowledge of EMR and scheduling software.
• Additional related education and/or experience.

Responsibilities

• Prepare patients for exams and treatment by taking and recording vital signs, symptoms, measurements, chief complaints, and pain scores as appropriate.
• Report patient conditions that may indicate a change in health status to the clinician.
• Assist providers with exams and minor in-office procedures, including phlebotomy, ear irrigation, and EKGs; act as a chaperone when needed.
• Use universal blood and body fluid precautions and personal protective equipment as needed.
• Prioritize patient flow through the clinical process.
• Coordinate patient care, including pre-certifications, referrals, authorizations, prescriptions, and scheduling for clinic, hospital, and ancillary treatments and tests.
• Communicate test results to patients and serve as a resource to clinicians in support of patient care.
• Administer medications in accordance with established policies and procedures or as directed.
• Provide clerical support, maintain complete medical records and related documentation, and provide accurate billing information for patient encounters in a timely manner.
• Clean and disinfect equipment, exam rooms, and storage areas; disinfect instruments using appropriate solutions and sterilization procedures.
• Follow manufacturer recommendations and OSHA guidelines when handling hazardous substances.
• Perform basic equipment maintenance and coordinate needed repairs.
• Order supplies as directed and stock patient care areas.
• Handle medication-related tasks, including tasks concerning expired medications or equipment and recalls.
• Maintain effective communication with internal and external customers and exemplify service orientation and teamwork.
• Complete required onboarding and orientation activities, including simulation training, as needed or directed.
• Float throughout oncology service line pavilions and occasionally between the two stated Tucson locations.
• Assist with lunch coverage, help patients with mobility issues as needed, and ensure late-day patients have exited the cancer center.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED