Medical Assistant - Oncology - Mansfield

OhioHealth•Mansfield, OH

About The Position

The Medical Assistant performs administrative and clinical duties delegated by a physician and assists with patient care in compliance with the Ohio Administrative Code. Responsibilities include routine clinical and administrative work needed to support the assigned practice; duties may vary based on the practice’s size and specialty. The role supports safe, high-quality and efficient care, patient flow, coordination of services, and continuous improvement. The position is in Medical Oncology in Mansfield, with a day shift and 40 scheduled hours per week.

Requirements

High school diploma or equivalent (high school or GED).
Basic Life Support (BLS) certification from the American Heart Association.
In addition to a high school diploma or equivalent, one of the following: completion of a High School Medical Assistant Career Technical Program; graduation from an accredited School of Medical Assisting; completion of Military Medic training; certification or training as a Paramedic (EMT-P); or at least one year of experience as a physician-trained Medical Assistant in a similar clinical setting.
Successful completion of Care Connect EMR documentation skills.
Ability to perform duties in compliance with the applicable scope of practice and Ohio policy.

Responsibilities

Facilitate efficient patient flow by preparing patients for visits and providing services as directed by providers, consistent with provider licensure, policy, and scope of practice.
Complete Care Connect EMR documentation requirements.
Perform administrative duties to keep information current and updated, including maintaining and monitoring the EMR in-basket.
Maintain and clean the environment, work area, and equipment, and report equipment malfunctions to appropriate personnel.
Communicate respectfully and compassionately with patients and customers.
Collaborate with the health care team and anticipate its needs to support continuity and quality of care and coordination of services.
Collect and monitor patient data and report patient data and needs as directed.
Maintain documentation guidelines for patient-chargeable items and services.
Monitor processes and services for quality, cost effectiveness, and efficiency; participate in quality and process improvement activities and implement recommendations for operational efficiency and new services.
Maintain professional competence and complete required ongoing training and education, including department-specific requirements.
Promote and advocate for patient quality, safety, and experience initiatives and serve as a role model.
Serve as a subject matter expert or resource for the department or practice in areas such as quality, performance improvement, and EMR, including as an EPIC Super User.
Oversee efficient patient flow, prepare patients for visits or admissions, and provide services and education as determined by providers and consistent with licensure and policy.
Lead and support the development of standard work and necessary customizations.
Act as a clinical preceptor and train new staff.
Practice within the applicable scope of practice.