Medical Assistant, Float

Family Health Centers of San Diego•San Diego, CA

11d•$29 - $34

About The Position

Family Health Centers of San Diego (FHCSD) is hiring a Medical Assistant, Float. The role prepares patients for examinations and procedures, assists providers, and supports clinic operations across locations as needed. The Medical Assistant performs waived testing and phlebotomy, documents patient information in the electronic health record, handles laboratory specimens, and may administer medications or clean, process, and sterilize medical instruments. The role also helps manage clinic flow, follow-up appointments, referrals, discharge instructions, voicemails, and phone calls. The employee follows FHCSD policies and procedures and applicable clinic requirements, maintains a clean, organized, and safe environment, and applies 5S and continuous quality improvement methods. Travel to locations within San Diego County is required. FHCSD provides caring, affordable, high-quality health care and supportive services, with a special commitment to uninsured, low-income, and medically underserved people. Its services span primary and specialty care, behavioral health, dental and vision care, rehabilitation, substance use treatment, and other community health programs.

Requirements

Medical Assistant diploma from an approved course, or an equivalent combination of education and experience that provides the required skills, knowledge, and ability and meets applicable state or federal certification requirements.
High school diploma or GED equivalent.
Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, or Advanced Trauma Life Support, or Advanced Resuscitation Training.
Ability and means to travel as needed within San Diego County, including to locations with limited public transportation access.
Proof of liability and property damage insurance for the vehicle used.
Driver requirements: at least 21 years old; licensed for a minimum of 3 years; no violations and/or accidents within 3 years; no vehicle-related suspensions or reinstatements; and no DUI, reckless driving, or felony driving within 7 years.
Ability to maintain good interpersonal interactions with clients and coworkers as part of a multidisciplinary community health team serving a diverse, multicultural population.
Ability to multitask, be flexible, ensure accuracy, and adapt to changing priorities in a fast-paced, high-workload environment.
Basic computer literacy, including ability to document in an electronic medical record, obtain patient background information and reports, and follow up on appointments.
Basic organizational skills, attention to detail, time-management skills, and motivation to meet deadlines and goals.

Nice To Haves

At least 1 year of experience in an ambulatory care setting or similar setting is highly preferred.
Bilingual in English and Spanish preferred.

Responsibilities

Prepare patients for examinations and procedures and assist providers as needed.
Attend in-services or complete make-up assignments.
Help keep sites compliant with TJC, DHS, CHDP, and Medi-Cal Managed Care requirements.
Perform waived testing and phlebotomy.
Follow FHCSD policies and procedures to support positive patient outcomes.
Maintain a clean, organized, and safe clinic environment.
Support provider productivity as needed.
Assist with clinic flow, scheduling patient follow-up appointments, communicating referral information, and providing discharge instructions.
Respond to voicemails, route messages, and return phone calls in a timely manner.
Record patient information in the electronic health record (EHR).
Administer medications, including injections, as assigned.
Clean, process, and sterilize medical instruments as assigned.
Collect and handle laboratory specimens appropriately.
Follow 5S and continuous quality improvement methods in the workplace.
Travel to locations as necessary, integrate into workflow, and help support clinic productivity.
Perform other duties as assigned.