Medical Assistant-Ortho-Spine

The Methodist Hospitals•Merrillville, IN

17h

About The Position

Under general supervision, the Medical Assistant supports the primary care provider and team by providing patient care, assisting with procedures and patient care follow-up, and helping maintain patient flow. The role interacts with internal departments, businesses, insurance companies, and billing services. The position includes preparing patients and exam areas, documenting care, performing basic tests, administering injections as ordered, and assisting providers with medical procedures. The Medical Assistant also supports follow-up processes, equipment and supply maintenance, and response to urgent or emergent medical situations.

Requirements

High school diploma or GED equivalent.
One year of Medical Assistant experience.
Certified or Registered Medical Assistant through a nationally recognized association, required within 60 days of hire, except for those hired before 12/31/19.
BLS certification.
General knowledge and skills necessary to provide appropriate care.
Knowledge of principles of growth and development across the life span.
Knowledge of procedures for maintaining patient safety.
Knowledge of medical terminology.
Proficient operational knowledge of equipment and infection control.
Professional courtesy and a non-judgmental approach.
Effective interpersonal, oral, and written communication skills.
Ability to recognize medical emergencies and provide care under stressful and emergent circumstances.
Ability to assess and interpret patient-status data to identify age-specific needs and provide appropriate care.
Ability to work independently and in a team environment.
Ability to multitask, prioritize, and work with employees and providers at all levels and with external parties.
Ability to respond to patient needs, empathize, and provide compassionate care.
Meet the Standards of Behavior outlined in Personnel Policy and Procedure #1, Employee Relations Code.
Demonstrate knowledge of procedures for protecting and maintaining the security, confidentiality, and integrity of employee, patient, family, organizational, and other medical information.
Understand and support Methodist Hospitals' commitment to compliance with federal, state, and local laws, rules, and regulations governing ethical healthcare business practices.

Responsibilities

Assist in urgent and emergent medical situations and obtain and operate emergency equipment.
Assist the provider with patient follow-up processes, including referrals, lab work, and obtaining patient education materials.
Help manage patient flow, ensure rooms are efficiently utilized, and minimize patient wait time.
Clean, prepare, and stock patient examination areas and workstations.
Assist with maintaining ambulatory equipment, instruments, and supplies; help care for, clean, and sterilize equipment and instruments; and help maintain medical supply inventory.
Document patient care information in the medical record according to policies and procedures.
Obtain vital signs, identify the reason for the visit, and prepare patients for visits.
Perform basic testing procedures, including EKG, urine dipstick, and pregnancy tests, and administer injections as ordered by the physician.
Prepare and support patients and assist the provider with medical procedures.
Perform other duties as needed and/or assigned.