MEDICAL ASSISTANT-ORTHO-SPINE

Methodist Hospitals•Merrillville, IN

12h

About The Position

Under general supervision, the Medical Assistant provides support to the primary care provider and team by delivering patient care, assisting with procedures and patient-care follow-up, and helping maintain patient flow. The role also involves interacting with internal departments, businesses, insurance companies, and billing services. The Medical Assistant supports urgent and emergent situations, prepares patients and exam areas, performs basic testing, administers injections as ordered, assists providers with procedures, and documents care in the medical record. The position also supports equipment and supply maintenance and follows applicable standards for confidentiality, HIPAA, and corporate compliance.

Requirements

High school diploma or GED equivalent.
One year of Medical Assistant experience.
Certified or Registered Medical Assistant through a nationally recognized association, required within 60 days of hire, except for those hired before 12/31/19.
BLS certification.
General knowledge and skills necessary to provide appropriate care.
Knowledge of growth and development across the life span.
Knowledge of patient safety procedures.
Knowledge of medical terminology.
Proficient operational knowledge of equipment and infection control.
Professional courtesy and a non-judgmental approach.
Effective interpersonal, oral, and written communication skills.
Ability to recognize medical emergencies and provide care under stressful and emergent circumstances.
Ability to assess and interpret patient-status data to identify age-specific needs and provide appropriate care.
Ability to work independently and in a team environment.
Ability to multitask, prioritize, and work with employees and providers at all levels and with external parties.
Ability to respond to patient needs, empathize, and provide compassionate care.

Responsibilities

Assist in urgent and emergent medical situations and obtain and operate emergency equipment.
Assist providers with patient follow-up processes, including referrals, laboratory follow-up, and obtaining patient education materials.
Manage patient flow to ensure efficient use of rooms and minimize patient wait time.
Clean, prepare, and stock patient examination areas and workstations.
Assist with maintenance of ambulatory equipment, instruments, and supplies; help care for, clean, and sterilize equipment and instruments; and help maintain medical-supply inventory.
Document patient-care information in the medical record according to policies and procedures.
Obtain vital signs, identify the reason for the visit, and prepare patients for visits.
Perform basic testing procedures, including EKG, urine dipstick, and pregnancy tests, and administer injections as ordered by the physician.
Prepare and support patients and assist providers with medical procedures.
Perform other duties as needed or assigned.
Meet the organization's Standards of Behavior.
Follow procedures for protecting the security, confidentiality, and integrity of employee, patient, family, organizational, and other medical information, and support compliance with applicable laws, rules, and regulations governing healthcare business practices.