Medical Assistant - SCHI Canal Landing

Rochester Regional Health•Greece, NY

6d•$18 - $20

About The Position

As a Medical Assistant, you will use customer service and communication skills to support patient care and help ensure smooth day-to-day office operations. The role combines clinical support, patient interaction, and administrative and practice support duties at the SCHI Canal Landing location in Rochester, New York. The schedule is 8:15 a.m. to 4:45 p.m., 40 hours per week.

Requirements

Strong customer service skills.
Strong computer skills.
Strong communication skills.

Nice To Haves

Associate degree preferred.
Two years of pre-hospital care activities or acute/critical care experience preferred.
Medical Assistant Certification preferred.
For Elder ONE employment, one year of experience with a frail, elderly population preferred.

Responsibilities

Conduct pre-visit planning, close care gaps, and complete health maintenance and registry work.
Obtain and document patient vital signs, history, and screenings, and promptly report abnormalities.
Perform EKGs, phlebotomy, and point-of-care testing; collect and process specimens for external testing.
Assist providers and nursing staff during procedures and clinical care activities.
Review and pend medication refills and provider orders; assist with prior authorizations and patient forms.
Provide patient education and instructions under provider or RN guidance.
Maintain exam and treatment rooms and equipment, including stocking, cleaning, calibration, and sterilization preparation.
Order and track clinical supplies; assemble information packets and support provider communications.
Support patient flow through check-in and check-out, scheduling, referrals, insurance verification, and phone management.
Facilitate patient communication, including mailing provider updates and assisting with MyCare sign-up.
Escort patients to ancillary services such as lab and radiology as needed.
Manage medical records through abstraction, scanning, and filing of health maintenance and test reports.
Compile patient-record data for quality assurance and improvement activities when requested.
Process payments and charge entry; manage non-clinical office supplies and distribute mail.
Perform other duties as assigned to support smooth practice operations.