Medical Assistant, Full-Time

American Family Care•Saraland, AL

About The Position

American Family Care is seeking a Medical Assistant to support clinical care, patient service, and front-desk and insurance-verification operations in a fast-paced urgent care clinic. Medical Assistants greet and triage patients, collect clinical information, perform tests and procedures, and help ensure accurate insurance eligibility and payment processing. The role also involves educating patients, maintaining records and compliance logs, and supporting a collaborative, patient-first team. The work environment includes prolonged standing and walking, routine exposure to blood and body fluids with strict PPE adherence, occasional lifting up to 25–30 pounds, evening and weekend shifts, and floating to nearby centers as needed.

Requirements

  • Completion of an accredited Medical Assistant program.
  • Active national Medical Assistant certification at hire, such as CMA, RMA, CCMA, or equivalent.
  • At least 1 year of experience with insurance verification and patient registration.
  • Current Basic Life Support (BLS) certification, or ability to obtain it before starting.
  • Proven venipuncture and specimen-collection skills.
  • Ability to pass a drug screen and criminal background check as a condition of employment.
  • Full availability, including evenings and weekends, and ability to float to nearby centers as needed.

Nice To Haves

  • Urgent care or emergency room experience is highly valued.
  • EMR proficiency; Experity experience is preferred.
  • Comfort using payer portals such as Waystar.

Responsibilities

  • Greet and triage patients; collect vital signs and medical histories.
  • Perform venipuncture, specimen collection, and CLIA-waived point-of-care testing, including COVID, flu, strep, glucose, A1C, and urinalysis tests.
  • Assist with minor procedures, wound care, EKGs, and nebulizer therapy.
  • Register patients and verify insurance eligibility.
  • Determine patients’ financial responsibility, collect co-pays, and reconcile payment logs.
  • Maintain accurate electronic medical records.
  • Educate patients about clinical procedures and financial expectations, provide discharge instructions, and address concerns empathetically and professionally.
  • Participate in daily huddles and maintain compliance logs, including crash cart and refrigerator-temperature logs.
  • Support infection-control and HIPAA standards.
  • Work evenings and weekends and float to nearby centers as needed.

Benefits

  • Competitive pay and benefits package.
  • Opportunities for professional growth and cross-training.
  • Advancement opportunities.
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