Medical Assistant (MA) - Physician Office - Anderson Family Medicine

Mercy Health • Cincinnati, OH

4d

About The Position

Mercy Health is a faith-based, patient-focused organization committed to enhancing the health and well-being of all people through exceptional patient care. The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in accordance with quality standards. Under the provider’s direction, the Medical Assistant helps address the patient’s chief complaint by collecting measurements such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documenting patient and family needs; and participating in care planning and implementation. The Medical Assistant may administer ordered medications within the applicable scope of practice and state guidelines.

This role supports clinical and administrative operations in Anderson Family Medicine. It requires a high school diploma or GED and enrollment in an approved Medical Assistant program within 30 days of employment. A qualifying Medical Assisting certification is required within 12 months of the start date. BLS certification requirements vary by location.

Requirements

• High school diploma or GED.
• Enrollment in an approved Medical Assistant program within 30 days of employment.
• Active Medical Assisting certification within 12 months of the start date: CMA, RMA, CCMA, NCMA, or NRCMA; certain certifications are not accepted in South Carolina.
• If unable to obtain Medical Assistant certification, ABR-OE is acceptable where permitted; it is not accepted in South Carolina.
• BLS Basic Life Support certification from the American Heart Association is required at hire for Roper St Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail.
• Ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.

Responsibilities

• Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
• Collect patient data, identify significant changes in condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines and operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Record patients’ medical histories, vital statistics, and information such as test results in medical records.
• Interview patients and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician and within the applicable scope of practice.
• Collect, log, and prepare blood, tissue, or other laboratory specimens for testing.
• Provide authorized prescription and drug refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, and physician instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Complete required skills or competency checklists to assist physicians in examining and treating patients, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED