Medical Assistant (MA) - Physician Office - Anderson Family Medicine

Bon Secours Mercy Health • Cincinnati, OH

3d

About The Position

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under the direction of a provider, the Medical Assistant contributes to completing the patient’s chief complaint by collecting measurements such as respirations, blood pressure, pulse oximetry, height, weight, and temperature. The role documents patient and family needs, participates in planning and implementing patient care, and may administer provider-ordered medications within the Medical Assisting scope and state guidelines.

The Medical Assistant supports patients and providers in a physician-office setting, maintains clinical and administrative skills to meet patient-care and operational needs, and performs related duties as assigned. The position is scheduled for 40 hours per week on the day shift at Anderson Family Medicine.

Requirements

• High school diploma or GED.
• Enrollment in an approved Medical Assistant program within 30 days of employment.
• Active Medical Assisting certification within 12 months of the start date from an accepted certifying organization: CMA (American Association of Medical Assistants), RMA (American Medical Technologists), CCMA (National Healthcareer Association), NCMA (National Center for Competency Testing), or NRCMA (National Association for Health Professionals). Certification acceptance is subject to the stated South Carolina restrictions.
• If unable to obtain MA certification, ABR-OE may be acceptable where permitted; it is not accepted in South Carolina.
• Strong oral and written communication skills.
• Ability to work collaboratively with patients, families, and teams in a high-volume environment.
• Knowledge of medical terminology.
• Attention to detail and ability to multitask.
• Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

• Completion of an externship or clinical lab training.
• One year of recent Medical Assisting experience.
• BLS Basic Life Support certification from the American Heart Association is preferred at hire for BSMH locations and required at hire for Roper St. Francis Healthcare locations; at BSMH it is required before independent patient care.

Responsibilities

• Understand and adhere to legal responsibilities and requirements within the Medical Assistant role.
• Collect patient data, identify significant changes in a patient’s condition, and report them to the provider.
• Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
• Demonstrate standards of excellence in care in interactions with internal and external customers.
• Maintain clinical and administrative skills according to departmental competency guidelines to meet patient-care and daily operational needs.
• Show patients to examination rooms and prepare them for the physician.
• Record patients’ medical histories, vital statistics, and other information such as test results in medical records.
• Interview patients to obtain medical information and measure vital signs, weight, and height.
• Prepare and administer medications as directed by a physician and within the Medical Assisting scope and state guidelines.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.
• Provide authorized prescription and drug-refill information to pharmacies as directed by the provider.
• Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
• Clean and sterilize instruments and dispose of contaminated supplies.
• Perform routine laboratory tests and sample analyses.
• Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
• Complete skills or competency checklists to assist physicians with examining and treating patients, including handing instruments, giving injections, removing sutures, and changing wound dressings.
• Perform other job-related duties as required by the supervisor, subject to reasonable accommodation.

Benefits

• Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED