Oakland

Sutter Health•Antioch, CA

12d•$34 - $47

About The Position

Provides clinical and clerical support to providers and patient care team members by performing back-office and patient-related tasks that support high-quality care. Helps maintain smooth patient and workflow within the department and assists the care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs all duties under the direction of a clinician. This is a regular, full-time, non-exempt position on the day shift, scheduled for 40 hours per week, Monday through Friday, with no weekend requirements. The role is based in Berkeley, Richmond, or Oakland. Pay is listed as $33.66 to $47.12 per hour; the applicable range and starting salary depend on work location and multiple candidate and organizational factors. Eligible positions include a comprehensive benefits package.

Requirements

High school diploma or GED.
Completion of a course of study consistent with California Medical Board requirements for Medical Assistants; diploma must be presented within 90 days, or completion of an equivalent approved Sutter Health training program, or completion of Sutter Health on-the-job training equivalent to one year.
BLS—Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competence and validation in basic Medical Assisting skills, such as taking vital signs, preparing patients for exams, and administering injections.
Ability to interpret written, oral, diagrammatic, or scheduled data and instructions.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time-management and organizational skills, including prioritizing assignments and working within standardized procedures and scientific methods to meet objectives and deadlines.
General knowledge of computer applications, including Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
Ability to work independently and as part of a team, including handling multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Responsibilities

Provide clinical and clerical support to providers and patient care team members.
Perform back-office and patient-related tasks that support high-quality patient care.
Help maintain smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain the confidence and cooperation of patients, families or support groups, and healthcare providers.
Perform duties under the direction of a clinician.