Medical Assistant, Wellness Center 6:30am to 6:pm Hours vary

Hendricks Regional Health•Indianapolis, IN

About The Position

The Medical Assistant supports the delivery of healthcare and patient care management in a clinical setting. Daily responsibilities are based on the practice’s needs and may change at any time. The role helps provide direct patient care, supports physicians with examinations and procedures, maintains accurate medical records, and keeps clinical areas and equipment ready for patient care. The stated hours are 6:30 a.m. to 6:00 p.m., with hours varying; the scheduled workweek is 40 hours.

Requirements

  • Graduation from a Medical Assistant Program or an accredited Nursing Program, or certification or registration as a Medical Assistant. Associates hired before 2018 are grandfathered from the educational and/or certification requirements.

Responsibilities

  • Provide patient care directly and through delegation, recognize normal and abnormal parameters that may indicate risk, and follow applicable care standards and guidelines.
  • Respond to telephone calls and triage appropriately; provide patients with reassurance, accurate teaching, and direction.
  • Support efficient patient visits by initiating contact, preparing patients for examinations, obtaining vital signs and other information, and ensuring medical records are accurate and up to date.
  • Observe patients with abnormal signs or symptoms, communicate their condition to the physician, and document relevant information in the medical record.
  • Ensure patients understand physician instructions at discharge; document medical record entries and enter charge information into the electronic medical record for billing.
  • Assist with testing and treatment procedures under physician supervision, including applying splints and dressings, carrying out physician orders, and supporting sample medication logs.
  • Arrange and administer necessary patient testing or admission, obtain required referrals, retrieve test results, and notify patients as needed.
  • Assist physicians in preparing for minor surgeries and physicals; obtain appropriate consent before invasive procedures or immunizations.
  • Distribute patient education materials and assist with patient instruction about treatment and medication use, confirming patient understanding.
  • Perform prescribed laboratory tests and treatments and help maintain the laboratory log.
  • Stock and maintain patient care areas, equipment, supplies, and patient education materials; keep exam rooms clean and organized according to cleaning protocols.
  • Ensure instruments are sterile and equipment is in working order.
  • Perform other duties as assigned.
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