Medical Assistant - Lombard/Elmhurst IL

Qualderm Partners•Lombard, IL
•$20 - $25•Onsite

About The Position

QualDerm Partners is hiring a Medical Assistant to assist providers with patient care at its Lombard and Elmhurst, Illinois locations. The Medical Assistant helps create a professional, welcoming atmosphere, communicates with patients and providers, protects patient confidentiality, responds to patient needs, and relays provider instructions. The role requires a cheerful, tactful, professional manner and a collaborative approach to working with coworkers. The employee must be willing to travel between Elmhurst and Lombard. The position supports patient flow and clinical procedures, including preparing patients and exam rooms, recording information in the electronic medical record, preparing specimens, sterilizing instruments, managing supplies, and responding to patient questions and calls. The Medical Assistant also supports scheduling, medication authorizations, and general office upkeep while following applicable privacy and infection-control standards.

Requirements

  • High school diploma.
  • Knowledge of medical terminology.
  • One to two years of experience in a medical office; dermatology practice experience is preferred.
  • Must be willing to travel between Elmhurst and Lombard, Illinois.
  • Must be currently authorized to work in the United States on a full-time basis.

Nice To Haves

  • Certified Medical Assistant credential preferred.
  • Experience in a dermatology practice preferred.

Responsibilities

  • Assist providers with patient care and fulfill assigned patient-care responsibilities.
  • Escort patients to and from exam rooms, help them prepare for exams, and review their health histories for completeness and accuracy.
  • Clean and straighten exam rooms and empty laundry bins between patients.
  • Coordinate patient flow according to office protocols and provider discretion, including rooming patients and taking patient histories.
  • Set up rooms for anticipated procedures, sterilize instruments, prepare surgical trays, anticipate provider needs, and assist providers during exams and procedures.
  • Return patient and pharmacy calls in a timely manner.
  • Set up procedure trays, instruments, and equipment according to instructions, and numb patients as directed by the provider.
  • Prepare pathology and laboratory specimens according to protocol, complete requisition forms accurately, and document specimens in the pathology log.
  • Review pathology and laboratory results with patients according to provider instructions.
  • Document visits and medical instructions clearly and accurately in the EMR and patient records.
  • Respond to patient questions in person and by phone as instructed.
  • Schedule surgical procedure appointments and appointments with other specialists; fax appropriate records when necessary.
  • Call prescriptions and refills in to pharmacies according to provider instructions.
  • Follow OSHA blood-borne pathogen standards and HIPAA privacy standards.
  • Clean, sterilize, and inventory medical equipment and instruments, and maintain equipment maintenance records.
  • Maintain medication samples and discard expired supplies.
  • Follow office infection-control policies and keep exam rooms, supply cabinets, and drawers clean and stocked.
  • Order, sort, store, restock, and inventory medical supplies.
  • Learn and explain the products and procedures offered by the office to patients.
  • Understand office financial policies and fees.
  • Obtain required medication preauthorizations.
  • Perform office housekeeping duties as directed.
  • Check and maintain the eye wash station weekly.
  • Perform other duties as assigned by the Practice Manager or Area Practice Manager.

Benefits

  • Competitive pay.
  • Medical, dental, and vision coverage.
  • 401(k) plan with a company match of 100% of the first 3% and 50% of the next 2%, with immediate vesting.
  • Paid time off accrued from day one.
  • Six paid holidays and two floating holidays each year.
  • Company-paid basic life insurance, with additional plans available.
  • Short-term and long-term disability coverage.
  • Accident, critical illness, and identity theft protection plans.
  • Employee Assistance Program for confidential personal or work-related support.
  • Employee discounts on products and services.
  • Referral bonus program.
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