Medical Assistant, Women's Services OBGYN , 20 Hour, Days

UMass Memorial Health•Worcester, MA

18h•Onsite

About The Position

Under the direction of an appropriate licensed clinician, the Medical Assistant II (MA II) provides clinical care and clerical support for office and clinic functions. The position receives workplace education and training to assist providers and the healthcare team in caring for patients. This role is in Women's Services OBGYN and is scheduled for 20 hours per week, Monday through Friday, on a day shift. The Medical Assistant supports patient visits by collecting and documenting health information, performing delegated clinical tasks, preparing examination rooms and equipment, and communicating patient observations to licensed clinicians. The position also performs administrative and clerical work, including appointment scheduling, maintaining records and supplies, processing prescriptions and refills as directed, and assisting with insurance requirements and copayments. Work takes place indoors in a patient care office or clinic.

Requirements

High school diploma or equivalent.
Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association; if not held upon hire, it must be obtained within three months of hire.
Medical Assistant credential approved by the Massachusetts Department of Health (such as ARMA or NHA).
Ability to meet the position's clinical and clerical responsibilities; the posting allows an equivalent combination of education and experience that provides proficiency in the listed areas to substitute for specified requirements where applicable.
Ability to work indoors in a patient care office or clinic environment.
Hand dexterity, hearing, and vision sufficient to take direction from patients or providers, adjust equipment, and observe and describe patient observations.
Ability to lift up to 50 pounds; the work involves standing and walking most of the time, potentially pushing heavy equipment, and frequent bending.

Responsibilities

Escort patients to examination rooms; take and record vital signs; collect and document patient health status and history; and monitor and document patient progress according to standard procedures.
Perform EKGs, phlebotomy, and point-of-care tests according to clinic or office standards.
Prepare, document, and administer non-intravenous injections when directed or required and within scope of practice.
Assist with routine physical examinations and clinical procedures.
Review laboratory results and promptly bring abnormal results to the attention of physicians or others as appropriate.
Communicate observations and reported changes in a patient's condition to the appropriate licensed clinician in a timely manner.
Set up and prepare rooms for patient care; assist with setup, maintenance, disassembly, and cleaning of patient equipment.
Clean, sterilize, and repackage instruments and scopes according to protocol; operate sterilization and cleaning systems as needed.
Assist with moving, lifting, positioning, and transporting patients according to policy, using proper safety techniques and body mechanics.
Follow procedures for patient arrival and appointment scheduling; assist with admissions, transfers, and discharge procedures.
Maintain office and clinical supplies, inventory approved stock levels, rotate stock, and initiate requisitions for replenishment or special items.
Maintain logs, organize patient care charts and medical records, and enter or retrieve information in the electronic medical record as needed.
Process prescriptions and refills as directed by procedure.
Perform clerical duties according to office or clinic protocol, including typing, filing, scheduling, preparing letters and forms, handling phone calls, and documenting in patient records as required or directed.
Work with insurers to verify coverage and eligibility and obtain prior authorizations, pre-certifications, and clinician referrals when needed before patient visits.
Collect patient visit copayments and maintain records.
Comply with departmental policies, procedures, objectives, and health and safety requirements.
Attend meetings, conferences, or seminars as directed and participate in quality improvement activities.
Demonstrate respect and professionalism toward employees, patients, and visitors, maintain reliable attendance, and perform other similar duties as directed.