About The Position

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute, and Brown Cancer Center. Its more than 12,000 team members focus on delivering patient-centered care. The Medical Assistant supports patient care at Brown Cancer Center by obtaining medical histories, triaging patients, recording vital signs, reconciling medication lists in the electronic health record, and obtaining fall and SSI risk information. The role reports abnormal results to physicians promptly, collaborates with nurse clinicians and infusion nurses, carries out tasks assigned by registered nurses and other healthcare providers, and performs phlebotomy after on-site training. Other duties include responding to tasks promptly, maintaining clean examination rooms, following organizational policies and procedures, protecting confidential information in accordance with HIPAA, and performing other duties as assigned. The position requires effective communication, sound judgment, organizational and interpersonal skills, adaptability, and the ability to learn and use electronic documentation and other relevant systems. Employees are expected to demonstrate UofL Health’s values of honesty, integrity, and compassion, provide excellent patient care and customer service, work collaboratively, and support continuous improvement.

Requirements

  • High school diploma or GED/equivalent.
  • Obtain Medical Assistant Certification within 90 days of hiring.
  • Communicate effectively in verbal and written formats.
  • Learn and appropriately use the electronic documentation system and other relevant systems and databases.
  • Demonstrate organizational, interpersonal, and time-management skills; sound judgment; flexibility; professionalism; and the ability to work collaboratively.
  • Critically think through complex patient situations, process improvements, and evidence-based practice.

Nice To Haves

  • Medical assisting certification.
  • One year of experience working in a medical facility as a medical assistant, or documented evidence of completing an externship in a medical office.

Responsibilities

  • Obtain medical histories, triage patients, and record vital signs.
  • Reconcile medication lists in the electronic health record.
  • Obtain fall-risk and SSI-risk information.
  • Report abnormal results, such as laboratory results, to physicians immediately.
  • Support nurse clinicians and infusion nurses in coordinating patient care.
  • Carry out tasks assigned by registered nurses and healthcare providers.
  • Perform phlebotomy after receiving on-site training.
  • Respond to tasks promptly and appropriately.
  • Maintain clean examination rooms.
  • Follow organizational policies, procedures, safety standards, and standards of conduct.
  • Protect confidential and sensitive information and comply with HIPAA privacy and security requirements.
  • Provide effective customer service and collaborate with patients, clinicians, colleagues, and the broader healthcare community.
  • Perform other duties as assigned.
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