About The Position

The Medical Assistant supports patient care at UofL Health’s Brown Cancer Center Downtown in the Oncology department. The role includes obtaining medical histories, triaging patients, recording vital signs, reconciling medication lists in the electronic health record, and documenting fall and SSI risk. The Medical Assistant reports abnormal results to physicians promptly, supports nurse clinicians and infusion nurses in coordinating patient care, and completes tasks assigned by registered nurses and other healthcare providers. Phlebotomy is included, with training provided onsite. The position also involves responding to tasks promptly, maintaining clean examination rooms, following organizational policies and procedures, protecting patient confidentiality, and performing other duties as assigned. The Medical Assistant is expected to demonstrate service excellence, strong organizational and interpersonal skills, sound judgment, flexibility, teamwork, and professionalism. Effective verbal and written communication, critical thinking, and the ability to learn and use electronic documentation and other relevant systems are required. UofL Health describes itself as an integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute, and Brown Cancer Center. Its mission is to deliver patient-centered care.

Requirements

  • High school diploma or GED/equivalent.
  • Medical Assistant Certification must be obtained within 90 days of hiring.
  • Ability to communicate effectively verbally and in writing.
  • Ability to learn and appropriately use the electronic documentation system and other relevant systems and databases.
  • Ability to think critically through complex patient situations, process improvements, and evidence-based practice.
  • Demonstrated service excellence, organizational skills, strong work ethic, flexibility, interpersonal skills, leadership skills, sound judgment, teamwork, and professionalism.

Nice To Haves

  • Medical Assisting Certification is preferred.
  • One year of experience working in a medical facility as a medical assistant, or documented evidence of completing an externship in a medical office, is preferred.

Responsibilities

  • Obtain medical histories, triage patients, and record vital signs.
  • Reconcile medication lists in the electronic health record.
  • Obtain fall-risk and SSI-risk information.
  • Report abnormal results, such as laboratory results, to physicians immediately.
  • Support nurse clinicians and infusion nurses in collaborating on patient care.
  • Carry out tasks assigned by registered nurses and healthcare providers.
  • Perform phlebotomy; training is provided onsite.
  • Respond to tasks in a timely and appropriate manner.
  • Maintain clean examination rooms.
  • Follow organizational policies, procedures, and standards of conduct.
  • Comply with HIPAA privacy and security requirements and maintain confidentiality.
  • Protect sensitive data and follow organizational and department safety standards and guidelines.
  • Work collaboratively and support team members.
  • Demonstrate effective customer service and interact effectively with physicians, patients, residents, visitors, staff, and the broader healthcare community.
  • Perform other duties as assigned.
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