Medical Assistant (MA II) Sanger Heart & Vascular Charlotte FT

Advocate Health • Charlotte, NC

12d • $23 - $34

About The Position

The Medical Assistant (MA II) provides patient care and clinical support in a cardiology practice, following the Medical Assistant scope of practice, department policies, and specialty-specific training and competency requirements. The role performs patient rooming and visit tasks, assists with or performs ordered procedures, supports laboratory and diagnostic testing, and administers medications and vaccines safely.

The Medical Assistant also supports practice operations through tasks such as medication refills, insurance authorizations, patient messaging, supply ordering, scheduling, and referrals. The role maintains a clean and properly stocked work environment, communicates effectively with patients and teammates, and may assist with onboarding or participate as a role champion or committee member. The position requires providing age-appropriate care and understanding growth and development across the lifespan.

This is a full-time position scheduled Monday through Friday, 40 hours per week. It is sign-on bonus eligible, based on eligibility. The listed pay range is $22.90–$34.35.

Requirements

• High school diploma or GED.
• For the Greater Charlotte division: completion of an accredited Medical Assistant program, or qualifying structured clinical military training documented by DD214, or EMT qualification.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Current American Heart Association (AHA) BLS certification for Greater Charlotte.
• Recognition or certification as a CMA or RMA through one of the national organizations listed for the Greater Charlotte division.
• Successful completion of Atrium Health’s competency assessment.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
• Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, Windows navigation, and electronic mail, with exposure to electronic medical record systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; patient handling equipment and assistance from another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
• Ability to operate equipment necessary to perform the job.

Responsibilities

• Follow the Medical Assistant scope of practice, policies, procedures, and specialty-specific training and competency requirements when providing patient care.
• Perform rooming and visit tasks, including taking vital signs; reconciling medications; reviewing medical history, health maintenance, and allergies; and conducting screenings.
• Assist providers with, or perform, procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparing lab orders and requisitions, and tracking results.
• Perform point-of-care testing under standing or provider orders, including waived laboratory tests and practice-specific diagnostic testing in accordance with CLIA standards.
• Administer medications and vaccines safely according to medication-administration rights.
• Perform other assigned duties, such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment; and ensure equipment and supplies are in working order and areas are appropriately stocked.
• May assist with training and onboarding teammates, serve as a role champion, or participate on a committee.
• Provide care appropriate to patients’ ages and needs, applying knowledge of growth and development across the lifespan and relevant departmental policies and procedures.

Benefits

• Sign-on bonus, based on eligibility
• Paid Time Off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Competitive compensation, premium pay for select circumstances, incentive pay for select positions, and opportunity for annual increases based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED