Medical Assistant II (MA II) Sanger Heart & Vascular Pineville FT

Advocate Health • Charlotte, NC

5d • $23 - $34

About The Position

The Medical Assistant II supports patient care in a cardiology practice by performing clinical and administrative tasks within the Medical Assistant scope of practice. The role includes rooming patients, collecting and documenting clinical information, assisting with or performing ordered procedures, carrying out laboratory and diagnostic testing, and safely administering medications and vaccines. The position also supports timely communication, teamwork, a clean and well-stocked work area, and may assist with teammate onboarding or serve as a role champion or committee member. Care must be appropriate to the ages and developmental needs of the patients served.

This is a full-time role in the Sanger Heart & Vascular Pineville department, scheduled Monday through Friday during the day, with no weekend or holiday work. The stated workweek is 40 hours. The position is sign-on bonus eligible based on eligibility.

Requirements

• High school diploma or GED.
• Completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification, as applicable to the Greater Charlotte requirements stated in the posting.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Current American Heart Association BLS certification.
• Recognition or certification as a CMA or RMA by one of the listed national organizations.
• Successful completion of Atrium Health’s competency assessment.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive professional relationships with patients, teammates, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; use patient-handling equipment and another team member when appropriate for patient lifts over 35 pounds or when a patient cannot assist.
• Functional speech, vision, hearing, and touch, and fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed and operate equipment necessary to perform the job.

Responsibilities

• Follow Medical Assistant scope of practice, policies, and procedures, and maintain specialty-related training and competency when providing patient care.
• Room patients and complete visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with, or perform, procedures as ordered.
• Perform laboratory duties, including venipuncture; specimen collection, labeling, and packing; preparing lab orders and requisitions; tracking results; and conducting point-of-care testing and approved waived tests in accordance with orders and CLIA standards.
• Administer medications and vaccines safely according to the rights of medication administration.
• Perform other assigned duties such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, ordering medications and supplies, scheduling appointments, and referrals.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are in working order and areas are stocked.
• May assist with training and onboarding other teammates.
• May serve as a role champion or committee member.
• Provide care appropriate to patients’ ages and developmental needs, using relevant patient-status information and departmental policies and procedures.

Benefits

• Sign-on bonus eligibility, based on eligibility.
• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Programs supporting career development and well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED