Medical Assistant II (MA II) Sanger Heart & Vascular/Electrophysiology Pineville FT

Advocate Health • Charlotte, NC

5d • $23 - $34

About The Position

The Medical Assistant II supports patient care in a cardiology/electrophysiology practice, adhering to the Medical Assistant scope of practice, applicable policies and procedures, and specialty-specific training and competency standards. The role performs patient rooming and visit tasks, assists with or performs ordered procedures, carries out laboratory and point-of-care testing duties, and administers medications and vaccines safely. The position also supports clinic operations through tasks such as medication refills, insurance authorizations, patient messaging, ordering, scheduling, and referrals.

The Medical Assistant II communicates effectively with patients and teammates, escalates concerns appropriately, and helps maintain clean, stocked, and functional work areas and equipment. The role may assist with onboarding and training teammates or serve as a role champion or committee member. The position requires providing age-appropriate care and understanding growth and development across the lifespan. It is full-time, 40 hours per week, Monday through Friday, days, and is sign-on bonus eligible based on eligibility. The listed pay range is $22.90–$34.35.

Requirements

• High school diploma or GED.
• For the Greater Charlotte region, completion of an accredited Medical Assistant program, structured clinical military training documented per DD214, or EMT qualification.
• Two years of experience in a clinical practice setting as a Medical Assistant.
• Current American Heart Association BLS certification required for Greater Charlotte.
• For Greater Charlotte, recognized or certified as a CMA or RMA by an accepted national organization, including AAMA, NHA, NHCWA, NCCT, ARMA, AMT, NAHP, or NRMA.
• Successful completion of Atrium Health's competency assessment.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigating a Windows operating system, and using email; exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; use patient-handling equipment with another team member when applicable for patient lifts over 35 pounds or when the patient cannot assist.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed.

Nice To Haves

• Successful completion of a system-approved program to become a primary trainer for new teammates.
• Experience or qualifications supporting professional practice advancement, such as professional governance, safety coach, super-user, vaccine coordinator, or SPICE or OSHA/IP certificate holder for the unit.
• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) certification may be required within one year in select areas.

Responsibilities

• Follow Medical Assistant scope of practice, policies, procedures, and specialty-specific training and competency requirements when providing patient care.
• Perform patient rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings.
• Assist providers with or perform procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection and handling, preparation of lab orders or requisitions, and tracking results.
• Perform point-of-care testing and CLIA-approved waived tests and practice-specific diagnostic testing according to applicable orders and CLIA standards.
• Administer medications and vaccines safely according to the rights of medication administration.
• Perform operational tasks such as medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Communicate effectively and promptly, work as part of a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are functional and areas are stocked.
• May assist with training and onboarding teammates.
• May serve as a role champion or committee member.
• Provide care appropriate to patients' ages and needs, applying knowledge of growth and development across the lifespan.
• Operate equipment necessary to perform the job.

Benefits

• Sign-on bonus, based on eligibility.
• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, with potential premium pay, incentive pay for select positions, and annual performance-based increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED