MEDICAL ASSISTANT - UROLOGY

Independence Health System•Greensburg, PA

About The Position

The Medical Assistant provides basic direct patient care, including laboratory tests, treatments, and medication or immunization administration, under the direction of a nurse and/or physician in preparation for examinations and treatment. The role also supports the physician practice with clerical work, quality control, and performance improvement activities, and serves as a resource for clerical and clinical staff. The position includes patient preparation and education, collection and documentation of health data, ordered testing and treatments, scheduling, specimen handling, phlebotomy, and maintaining examination rooms and supplies. The Medical Assistant also performs administrative and billing support, helps ensure patient safety and infection control, and participates in quality monitoring and survey readiness. Scheduling is based on operational needs and may include rotating shifts, standby, or on-call work. Local travel between System locations may be expected.

Requirements

High school diploma, GED, or higher level of education.
Strong leadership ability and organizational skills.
Independent and critical-thinking skills and sound judgment.
Knowledge of legal aspects and liability of nursing practice.
Ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.
Act 33 clearance with renewal.
Act 34 clearance with renewal.
Act 73 FBI clearance.

Nice To Haves

Previous outpatient office experience.
Successful completion of a Medical Assistant program, or one year of experience as a Medical Assistant, or certification as an EMT/Paramedic through the National Registry of Emergency Medical Technicians.
Medical Assistant certification preferred.

Responsibilities

Deliver direct and indirect patient care according to hospital and physician practice policies, procedures, and protocols.
Collect patient healthcare data as directed, including vital signs, weight, chief complaint, and pain assessment.
Complete ordered patient care treatments and testing.
Ensure documentation is complete, accurate, and timely.
Prepare patients for examinations, treatments, and procedures.
Communicate actual or potential problems to the physician or nurse.
Perform clerical functions supporting patient care and office operations.
Answer telephone calls, take accurate messages, and relay them to appropriate staff.
Obtain and verify patient demographic and insurance information and enter it into the billing system.
Enter diagnosis-based codes and charges into the billing system.
Complete forms and letters needed for continued patient care.
Promote patient safety in accordance with hospital and physician practice policies.
Label patient specimens with identifiers according to policy.
Follow infection control processes, including standard precautions.
Assist with continuous survey readiness, inspections, and surveys.
Perform quality-control and monitoring functions and promptly report out-of-range information to a supervisor.
Consistently practice National Patient Safety Goals.
Schedule surgery, procedures, and testing for patients as needed.
Provide exit counseling, including education, testing schedules, and necessary patient information.
Prepare charts for clinic sessions and obtain vital signs and weight.
Perform control studies and complete logbooks according to policy.
Perform phlebotomy, read test results, and document accordingly.
Prepare examination rooms and stock supplies daily.
Provide pre- and post-examination education and counseling.
Perform other duties as assigned.