About The Position

NOMS Healthcare is a physician-owned and physician-led organization focused on patient care and community betterment. This Medical Assistant role is crucial in embodying the company's core values of being patient-centered, providing high-quality service, teamwork, community focus, and building trust. The position involves assisting providers with patient care, managing charts, scheduling appointments, and supporting front desk and in-office procedures. The ideal candidate will project a positive image of the medical office and contribute to a high-quality patient experience.

Requirements

  • High School Diploma Required
  • Certified or Registered Medical Assistant certification required (CMA/ RMA/ ABR-OE)
  • Minimum of one-year work experience in a public contact job
  • Knowledge of the health care field
  • Knowledge of information that must be conveyed to patients and their families
  • Skill in performing tasks correctly
  • Skill in tact and diplomacy in interpersonal interactions
  • Skill in understanding patient education needs and effectively sharing information
  • Skill in identifying equipment problems and correcting or notifying supervisor
  • Ability to be flexible and handle changing priorities
  • Ability to communicate clearly
  • Ability to project a pleasant and professional image
  • Ability to plan, prioritize and complete delegated tasks
  • Ability to demonstrate compassion and caring for others
  • Ability to apply written instructions and standardized work practices
  • Ability to establish and maintain effective relationships with physicians, co-workers, patients and patient’s families

Nice To Haves

  • Graduate of medical assisting program preferred
  • Preferable experience in a medical office environment

Responsibilities

  • Assist providers with patient care, including accompanying patients to exam/procedure rooms, assisting with transfers, collecting specimens, and preparing patients for exams.
  • Collect patient history and perform screenings as per provider guidelines.
  • Assist physicians/nurses with various procedures and charting.
  • Relay instructions to patients and families.
  • Answer calls and provide pertinent information.
  • Manage patient charts, ensuring information is complete and filed appropriately.
  • Schedule appointments and verify insurance coverage and patient demographics.
  • Send and receive patient medical records, obtain lab/x-ray reports, and referral information.
  • Complete forms and requisitions as needed.
  • Set up instruments and equipment according to protocol.
  • Maintain infection control by cleaning exam/procedure rooms, instruments, and equipment.
  • Order, sort, and store supplies, and restock exam/procedure rooms.
  • Comply with all HIPAA and OSHA regulations and policies.
  • Respond appropriately to emergency codes.
  • Share problems relating to patients and/or staff with immediate supervisors.
  • Perform clerical duties at the front desk when needed.
  • Travel between Sandusky, Norwalk, and Clyde.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Variety of a la carte options
  • Wellness incentive program
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