CMA/RMA - Full Time

FMC Services, LLC•Amarillo, TX
•Onsite

About The Position

The CMA/RMA assists physicians with patient care, clerical, environmental, and organizational tasks. The position is responsible for appointment scheduling and chart management, provides patients with information to help them use and benefit from clinic services, and conveys a positive image of the clinic. This position is located at FMC on Coulter in Amarillo, Texas, and works Monday through Friday, 8 a.m. to 5 p.m.

Requirements

  • Certified or Registered Medical Assistant.
  • Knowledge of the health care field and medical specialty, specialty-specific assisting tasks, and information that must be conveyed to patients and families.
  • Skill in performing assistance tasks appropriately and in maintaining tact and diplomacy in interpersonal interactions.
  • Ability to understand patient education needs and effectively share information with patients and families.
  • Ability to learn and retain information regarding patient care procedures.
  • Ability to project a pleasant and professional image; plan, prioritize, and complete delegated tasks; and demonstrate compassion and caring in dealing with others.
  • Ability to use appropriate body mechanics when transferring patients and helping them walk or dress.
  • Must be able to lift up to 30 pounds of supplies.

Responsibilities

  • Check schedules and organize patient flow; accompany patients to exam or procedure rooms and assist with walking, transfers, dressing, specimen collection, and exam preparation as needed.
  • Collect patient history, perform screenings according to provider guidelines, assist physicians and nurses with procedures, chart, relay instructions to patients and families, and answer calls with pertinent information.
  • Send and receive patient medical records; obtain lab and X-ray reports, hospital notes, and referral information; complete forms and requisitions; schedule appointments; verify insurance coverage and patient demographics; and manage charts to ensure information is completed and filed appropriately.
  • Set up instruments and equipment according to department protocol; clean exam and procedure rooms, instruments, and equipment between patient visits to maintain infection control; clean the sterilizer according to the maintenance schedule and keep appropriate records; order, sort, and store supplies; and restock rooms.
  • Respect and promote patient rights and promptly share problems relating to patients or staff with immediate supervisors.
  • Comply with HIPAA policy at all times.
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