Medical Assistant - Pediatrics

TriHealth • Mason, OH

13d • Onsite

About The Position

The Medical Assistant provides direct patient care in a pediatric primary care office and works with care delivery providers to identify care gaps, contact patients to schedule needed care, and follow up on referrals. The role performs pre-visit planning for the practice’s patient panel, coordinates messages through electronic portals, assists with transitions of care, and serves as a clinical liaison to the physician care plan through active patient communication. The Medical Assistant participates in process improvement and supports clinical goals and outcomes, including patient satisfaction and engagement. Other job-related duties may be assigned to meet departmental needs. The role supports the mission, values, and management of TriHealth Physician Practices.

The position is full-time, day shift, at 6010 S Mason Montgomery Rd., Cincinnati, Ohio, with a rotating weekend schedule. The posting describes a sign-on bonus of up to $1,500 and a benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. Optional positions are not eligible for TriHealth benefits.

Requirements

• Graduate of an approved technical, professional, or vocational healthcare program.
• Registered Medical Assistant through AMT, NCCT, or NHA, or Certified Medical Assistant through AAMA.
• Cardiopulmonary Resuscitation (CPR) certification.
• Knowledge of medical office flow, especially clerical and front-office tasks.
• Ability to make quick decisions based on well-considered consequences and results.
• Strong clinical care, customer service, communication, and teamwork skills.
• Knowledge of age-related competencies and care for various patient populations.
• Understanding of preventive-care best practices, chronic disease management, and utilization across the continuum of care.

Nice To Haves

• Equivalent experience in lieu of the required healthcare education.
• Knowledge of electronic medical records (EMR), practice management software, and medical coding and billing.

Responsibilities

• Perform pediatric primary care rooming and clinical procedures, including immunizations, venipuncture, and point-of-care testing.
• Follow protocols and policies for scheduling, clinical procedures, and appropriate use of medical equipment.
• Document clinical calls and patient rooming information accurately and completely; enter orders, pend prescriptions, record current pharmacy information, and complete order-result workflows.
• Address patient messages received by phone or MyChart in a timely manner and escalate issues as appropriate.
• Demonstrate clinical competency after orientation and annually.
• Participate in population-health activities to close care gaps, including pre-visit planning, daily huddles, and notifying physicians of potential barriers to care.
• Apply knowledge of pediatric preventive care schedules, including wellness checks, vital signs, labs, immunizations, screening tools, and patient education.
• Identify and communicate with providers about patient wellness, chronic conditions, utilization, and care gaps.
• Attend continuing education and training opportunities, including Lunch and Learns.
• Participate in patients’ longitudinal care continuum and collaborate with wrap-around services such as behavioral health, complex care nursing, social workers, and community health workers.
• Provide basic community-resource information to patients experiencing social determinants of health.
• Support and provide patient education and coaching on wellness and chronic disease management.
• Demonstrate dependability in attendance, punctuality, and timely performance of duties.

Benefits

• Competitive shift differentials where applicable.
• Professional growth opportunities.
• Comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement.
• Sign-on bonus up to $1,500.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed