Medical Assistant-Multi Specialty Full Time Days

Northwestern Memorial Healthcare•Grayslake, IL

4d•$19 - $26•Onsite

About The Position

The Medical Assistant is a member of the health care team who supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing related administrative functions. The role is responsible for maintaining neat, clean, and safe patient care areas; promoting patient satisfaction through professional and friendly interactions; and safeguarding patient confidentiality. The Medical Assistant follows Northwestern Medicine’s mission, vision, values, Code of Ethics, Corporate Compliance Program, policies, procedures, and applicable regulatory and accreditation standards. This is a full-time position at 40 hours per week in the Multi-Specialty clinic in Grayslake. The schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

High school diploma or GED.
Current certification in one of the listed medical assistant credentials, or written proof of meeting candidate eligibility requirements to take an eligible certification exam (AAMA, AMT, NCCT, NHA, or NRCMA).
New Medical Assistant graduates within six months of graduation must submit a letter from their school or certifying body; non-certified Medical Assistants and graduates more than six months past graduation must submit a letter from the certifying body.
Complete one of the listed medical assistant certifications within the first six months of employment, with up to two test attempts: CMA (AAMA), RMA (AMT), NCMA (NCCT), CCMA (NHA), or NRCMA (NAHP).
Sign an onboarding acknowledgement that certification must be attained within six months as a condition of employment.
American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
Zero to two years of experience in a relevant role.
Strong computer skills.

Nice To Haves

Completion of an accredited Medical Assistant training program.
One to two years of ambulatory care experience.
Experience with an electronic medical record.

Responsibilities

Facilitate efficient patient flow by escorting patients to exam rooms, identifying them using two identifiers, and preparing them for examination.
Obtain accurate vital signs according to organizational standards; document the reason for the visit; and update or confirm allergies, smoking history, and pharmacy information.
Promptly inform the provider and registered nurse of significant changes in vital signs or acute symptoms.
Anticipate and set up equipment or supplies needed for visits, clean and prepare exam rooms for the next patient, and prioritize tasks to help maintain patient flow.
Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure-tray setup, specimen collection, and provider-directed CLIA-waived testing.
Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to protocols, and participate in environmental safety rounds.
Maintain vaccine and medication inventory; monitor and maintain equipment and instruments according to clinic guidelines; assist with ordering supplies; and dispose of expired items correctly.
Follow office opening and closing procedures.
Accept delegated responsibilities positively, offer assistance to others, attend and participate in staff meetings, and communicate effectively with patients and the patient-care team in person and by phone.
Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
Perform other duties as assigned by the Supervisor or Manager.