Medical Assistant-Multi Specialty Full Time Days

Northwestern Memorial Healthcare•Grayslake, IL

About The Position

The Medical Assistant is a member of the healthcare team who supports physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with patient care activities, and performing related administrative functions. The role is responsible for maintaining clean and safe patient care areas, promoting patient satisfaction through professional and friendly interactions, and safeguarding patient confidentiality. This is a full-time position in the Multi-Specialty clinic in Grayslake, scheduled for 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m.

Requirements

High school diploma or GED.
Current certification from an accepted medical assistant certifying organization, or written proof of eligibility to sit for one of the five eligible certification exams (AAMA, AMT, NCCT, NHA, or NRCMA).
Complete one of the specified medical assistant certifications within the first six months of employment, with up to two test attempts; certification is a condition of employment.
Sign an onboarding acknowledgment that certification must be attained within six months.
American Heart Association-accredited Basic Life Support (BLS/CPR) certification.
Zero to two years of experience in a relevant role.
Strong computer skills.

Nice To Haves

Completion of an accredited Medical Assistant training program.
One to two years of ambulatory care experience.
Experience with an electronic medical record.

Responsibilities

Facilitate efficient patient flow by escorting patients to exam rooms, confirming identity with two identifiers, and preparing them for examination.
Obtain and document accurate vital signs, visit reasons, allergies, smoking history, and pharmacy information; promptly alert the provider and registered nurse to significant changes in vital signs or acute symptoms.
Anticipate and prepare equipment and supplies for visits, clean and prepare exam rooms between patients, and prioritize tasks to support timely visits and patient flow.
Assist practitioners with medical and surgical procedures according to established protocols, including ECGs, venipuncture, immunizations, procedure tray setup, specimen collection, and CLIA-waived testing as directed by a provider.
Prepare and stock exam rooms, disinfect and sterilize equipment and instruments according to established protocols, and participate in environmental safety rounds.
Maintain vaccine and medication inventory; monitor and maintain equipment and instruments; assist with ordering supplies; and dispose of expired items correctly.
Follow office opening and closing procedures.
Accept delegated responsibilities, assist colleagues, and attend and participate in staff meetings.
Communicate appropriately and effectively with patients and the patient care team, both in the office and by phone.
Perform delegated procedures common to the specialty area safely, effectively, and efficiently.
Perform other duties as assigned by the Supervisor or Manager.