About The Position

The Medical Assistant is a multi-skilled clinical professional who provides indirect and/or direct patient care within the scope of practice and in alignment with standards of excellence and quality. Under the direction of a provider, the Medical Assistant contributes to completing the patient’s chief complaint by collecting measures such as respirations, blood pressure, pulse oximetry, height, weight, and temperature; documents patient and family needs; participates in planning and implementing patient care; and may administer ordered medications within the Medical Assisting scope and state guidelines. The role also involves preparing patients for physician examinations and maintaining clinical and administrative skills to meet patient care and daily operational needs. The position requires a high school diploma or GED and enrollment in an approved Medical Assistant program within 30 days of employment. An active Medical Assisting certification from an accepted certifying organization is required within 12 months of the start date. Certification options and some alternatives vary by state. BLS certification is required at hire for Roper St Francis Healthcare locations and preferred at hire, then required before independent patient care at BSMH. Completion of an externship or clinical lab training and one year of recent Medical Assisting experience are preferred. Mercy Health describes its work as faith-based and patient-focused, emphasizing compassion, human dignity, integrity, service, stewardship, collaboration, excellence, and respect. Benefits may vary based on market and employment status.

Requirements

  • High school diploma or GED.
  • Enrollment in an approved Medical Assistant program within 30 days of employment.
  • Active Medical Assisting certification from an accepted organization within 12 months of the start date. Listed certifications include CMA, RMA, CCMA, NCMA, and NRCMA; NCMA and NRCMA are not accepted in South Carolina.
  • If unable to obtain MA certification, ABR-OE is an acceptable alternative where accepted; it is not accepted in South Carolina.
  • BLS Basic Life Support from the American Heart Association is required at hire for Roper St Francis Healthcare locations; it is preferred at hire and required before independent patient care at BSMH.
  • Strong oral and written communication skills.
  • Ability to work collaboratively with patients, families, and teams in a high-volume environment.
  • Knowledge of medical terminology.
  • Attention to detail.
  • Ability to multitask.
  • Ability to use standard office equipment, including a computer, copier, phone, and fax machine.

Nice To Haves

  • Completion of an externship or clinical lab training.
  • One year of recent Medical Assisting experience.

Responsibilities

  • Understand and adhere to the legal responsibilities and requirements of the Medical Assistant role.
  • Collect patient data and identify significant changes in a patient’s condition, reporting changes to the provider.
  • Troubleshoot issues and escalate problems to the provider, direct supervisor, or appropriate internal resource.
  • Demonstrate standards of excellence in care in interactions with internal and external customers.
  • Maintain clinical and administrative skills according to departmental competency guidelines to meet patient care and daily operational needs.
  • Show patients to examination rooms and prepare them for the physician.
  • Record patients’ medical histories, vital statistics, and information such as test results in medical records.
  • Interview patients to obtain medical information and measure vital signs, weight, and height.
  • Prepare and administer medications as directed by a physician and within the role’s scope and applicable guidelines.
  • Collect blood, tissue, or other laboratory specimens, log specimens, and prepare them for testing.
  • Provide authorized prescription and drug refill information to pharmacies as directed by a provider.
  • Explain treatment procedures, medications, diets, or physician instructions to patients.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Perform routine laboratory tests and sample analyses.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Complete skills or competency checklists to assist physicians with examinations and treatment, including handing instruments, giving injections, removing sutures, and changing wound dressings.

Benefits

  • Competitive pay, incentives, referral bonuses, and a 403(b) with employer contributions when eligible.
  • Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
  • Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
  • Tuition assistance, professional development, and continuing education support.
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