PRN Medical Assistant (MA)

Urgent Care for Children•Madison, AL

7d•Onsite

About The Position

As a PRN Medical Assistant in Madison, Alabama, you will provide clinical support and coordinate patient-facing administrative tasks to support smooth clinic operations. You will work with providers, patients, and families throughout the care process, from check-in through discharge. The role requires flexibility to rotate between clinical and coordination duties based on operational needs, particularly during clinic launch and early growth phases. Urgent Care for Children provides after-hours pediatric care through clinics staffed by pediatric-trained medical providers and support staff. The organization describes its workplace as supportive, collaborative, and mission-driven, with a focus on kindness, equity, and service excellence.

Requirements

High school diploma or equivalent.
BLS certification required.
At least one year of experience in a medical assistant or patient-facing healthcare role.
Comfort navigating electronic medical records and scheduling systems.
Strong interpersonal and communication skills.
Ability to multitask and remain organized in a fast-paced environment.
Collaborative mindset and willingness to be cross-trained.
Commitment to compassionate, inclusive, and family-centered care.
Ability to meet PRN availability and holiday-shift expectations described in the posting.

Nice To Haves

Current Certified Medical Assistant (CMA) certification is preferred.

Responsibilities

Greet, room, and prepare patients for appointments.
Complete patient intake, obtain vital signs, and conduct defined-scope assessments.
Perform point-of-care tests, including strep, flu, RSV, COVID, and hemoglobin testing.
Administer intramuscular injections safely and monitor patients for adverse reactions.
Perform diagnostic X-rays in accordance with clinic protocols and safety standards; training is provided.
Assist physicians and advanced care practitioners with patient care.
Prepare exam rooms and maintain infection control standards.
Support medication refills, prior authorizations, referrals, and patient recall efforts.
Maintain accurate and up-to-date patient charts in the EMR.
Welcome patients and guide them through check-in and registration.
Collect and verify demographic and insurance information in the EMR.
Schedule appointments, follow-ups, consults, and referrals.
Answer and manage incoming calls professionally and empathetically.
Support outreach related to quality measures and follow-up care.
Communicate with clinical and administrative teams to support continuity of care.
Assist with clinic opening and closing procedures and general organization.
Rotate between clinical and coordination duties based on daily clinic needs and support cross-coverage.
Contribute to workflow optimization and continuous improvement efforts.
Represent the clinic’s mission, vision, and values.
Maintain availability of at least three shifts per month, including at least one weekend shift per month.
Work at least one enterprise-designated winter holiday and one designated high-impact day during the applicable period.
Remain engaged between scheduled shifts and regularly review company emails, communications, and operational updates.