PRN Medical Assistant (MA)

Urgent Care for Children•Madison, AL

6d•Onsite

About The Position

Urgent Care for Children is hiring a PRN Medical Assistant in Madison, Alabama. The role combines clinical support with patient-facing coordination to help provide a seamless experience from check-in through discharge. The Medical Assistant partners with providers, patients, and families and may rotate between clinical and administrative duties according to clinic needs, particularly during launch and early growth phases. Flexibility, adaptability, and a team-first mindset are important. Clinical duties include preparing and rooming patients, completing intake and vital signs, conducting defined-scope assessments, performing point-of-care tests and intramuscular injections, and performing diagnostic X-rays after training. The role also supports providers, prepares exam rooms, maintains infection control, assists with medication refills, prior authorizations, referrals, and patient recalls, and keeps electronic medical records accurate. Patient coordination responsibilities include guiding patients through check-in and registration, collecting and verifying demographic and insurance information, scheduling appointments and follow-ups, managing incoming calls, supporting quality-measure and follow-up outreach, and communicating with clinical and administrative teams. The Medical Assistant may also assist with clinic opening and closing, general organization, cross-coverage, and workflow improvement. The PRN position requires availability for at least three shifts per month, including at least one weekend shift. PRN staff must work at least one enterprise-designated winter holiday and one designated high-impact day during the applicable period, and remain engaged with company communications between shifts. Clinic schedules vary by location. Hourly pay is based on years of experience, with evening, weekend, and qualifying holiday premium pay opportunities.

Requirements

High school diploma or equivalent.
BLS certification is required.
At least 1 year of experience in a medical assistant or patient-facing healthcare role.
Comfort navigating electronic medical records and scheduling systems.
Strong interpersonal and communication skills.
Ability to multitask and remain organized in a fast-paced environment.
Collaborative mindset and willingness to be cross-trained.
Commitment to compassionate, inclusive, and family-centered care.
Availability for at least three shifts per month, including at least one weekend shift.
Must work at least one enterprise-designated winter holiday and one designated high-impact day during the applicable period.

Nice To Haves

Current Certified Medical Assistant (CMA) certification is preferred.

Responsibilities

Greet, room, and prepare patients for appointments.
Complete patient intake, obtain vital signs, and conduct assessments within the defined scope.
Perform point-of-care tests, including strep, flu, RSV, COVID, and hemoglobin testing.
Administer intramuscular injections safely and monitor patients for adverse reactions.
Perform diagnostic X-rays in accordance with clinic protocols and safety standards; training is provided.
Assist physicians and advanced care practitioners with patient care.
Prepare exam rooms and maintain infection control standards.
Support medication refills, prior authorizations, referrals, and patient recall efforts.
Maintain accurate and up-to-date patient charts in the EMR.
Guide patients through check-in and registration and collect and verify demographic and insurance information.
Schedule appointments, follow-ups, consults, and referrals.
Answer and manage incoming calls professionally and empathetically.
Support outreach related to quality measures and follow-up care.
Communicate with clinical and administrative teams to support continuity of care.
Assist with clinic opening and closing procedures and general organization.
Rotate between clinical and patient coordination duties and support cross-coverage as needed.
Contribute to workflow optimization and continuous improvement.
Represent the clinic’s mission, vision, and values.
Maintain availability of at least three shifts per month, including at least one weekend shift per month.
Work at least one enterprise-designated winter holiday and one designated high-impact day during the applicable period.
Review company emails, communications, and operational updates between scheduled shifts.