Bilingual Medical Assistant - Palm Beach County

Soma Medical Center PA•West Palm Beach, FL

1d•Onsite

About The Position

Soma Medical Center is seeking a Bilingual Medical Assistant (English/Spanish) to provide patient care and clinical support. This role involves preparing patients for examinations, recording vital signs, assisting with procedures, administering medications, performing tests, collecting specimens, and providing patient education in both English and Spanish. The position also includes documentation and administrative support, ensuring accurate EMR entries, maintaining patient records, and completing necessary forms. A key aspect of this role is delivering exceptional customer service and maintaining a professional, culturally sensitive demeanor. The Medical Assistant will also be responsible for adhering to quality, safety, and compliance standards, including OSHA and HIPAA regulations, and supporting overall clinic operations.

Requirements

Bilingual English/Spanish proficiency
Experience in obtaining and documenting medical history
Ability to measure and record vital signs accurately
Proficiency in assisting with examinations and procedures
Knowledge of administering medications and injections
Experience with CLIA-waived testing
Skill in collecting laboratory specimens and documentation
Ability to provide patient education
Understanding of Universal Precautions and infection control guidelines
Experience in cleaning, sterilizing, and maintaining medical instruments and equipment
Ability to stock and organize exam rooms
Proficiency in entering and maintaining patient data in EMR systems
Knowledge of documenting procedures, injections, allergy testing, and specimen collection
Ability to maintain accurate patient medication records
Experience in completing required forms (referrals, prior authorizations, vaccine logs)
Bilingual interpretation skills
Exceptional customer service skills
Professional, respectful, and culturally sensitive demeanor
Ability to address patient concerns and escalate issues
Skill in supporting clinic workflow and patient flow
Knowledge of safety and infection control protocols for specimens and clinical materials
Understanding of OSHA, HIPAA, and other relevant regulations
Ability to submit quality assurance and required reports
Adherence to company policies, procedures, and clinical standards
Accuracy, efficiency, and attention to detail in performing duties
Ability to maintain organization and meet deadlines
Willingness to assist with additional duties as needed

Responsibilities

Prepare patients for examination by obtaining and documenting medical history and reason for visit in the EMR system.
Accurately measure and record vital signs, including height, weight, blood pressure, pulse, and respiration.
Assist providers and clinical staff with examinations and procedures to support efficient patient care.
Administer medications and injections as ordered by the provider in accordance with established protocols.
Perform CLIA-waived testing following regulatory and organizational standards.
Collect laboratory specimens and complete all required documentation accurately.
Provide patient education, including support for preventive care, family planning, and treatment instructions, in both English and Spanish.
Follow Universal Precautions and infection control guidelines to ensure a safe environment for patients and staff.
Clean, sterilize, and maintain medical instruments and equipment.
Ensure exam rooms are fully stocked, organized, and prepared for patient care.
Enter and maintain accurate patient data, physician orders, and clinical documentation in the electronic medical record (EMR) system.
Document procedures, injections, allergy testing, and specimen collection details in compliance with Soma Medical Center policies.
Maintain up-to-date and accurate patient medication records.
Complete required forms, including referrals, prior authorizations, and vaccine logs.
Provide bilingual (English/Spanish) interpretation to facilitate clear communication between providers and patients.
Deliver exceptional, compassionate customer service to all patients and visitors.
Maintain a professional, respectful, and culturally sensitive demeanor at all times.
Address patient concerns promptly and effectively; escalate issues when appropriate.
Support efficient clinic workflow and patient flow in collaboration with the care team.
Handle all specimens and clinical materials in accordance with safety and infection control protocols.
Maintain compliance with OSHA, HIPAA, and all federal, state, and local regulations.
Submit quality assurance and required reports in a timely manner.
Adhere to Soma Medical Center policies, procedures, and clinical standards.
Perform assigned clinical and administrative duties with accuracy, efficiency, and attention to detail.
Maintain organization and meet deadlines in a fast-paced healthcare environment.
Support overall clinic operations and assist with additional duties as needed.