Medical Assistant - PRN - Clearview

Ochsner Clinic Foundation•New Orleans, LA

18d

About The Position

Provides individualized medical care to assigned patients in person, electronically, and by telephone under the supervision of a licensed health care provider. Assists with health care services for patients of various backgrounds and ages, maintains positive relationships with patients and families, and works with colleagues to support efficient patient flow and attending physicians. Communicates by phone to address patient needs and uses company data systems to document relevant medical information. Supports patients and providers throughout visits, prepares patients and providers for appointments, answers patient questions, completes documentation and registration when needed, and prepares rooms for subsequent appointments. Delivers patient service through clear communication, adapts interactions to the needs of each patient population, and maintains clinical knowledge, technical skills, training, and credentials through professional development. The position includes compliance responsibilities and routine exposure to blood, body fluids, tissue, communicable diseases, and potentially hazardous medications or waste in a health care setting.

Requirements

High school diploma.
Experience working with and maintaining confidential information.
Experience working in a fast-paced environment with minimal supervision.
Medical Assistant Certification.
Basic Life Support (BLS) certification from the American Heart Association.
Clinical knowledge.
Proficiency with computers, software, and web-based applications.
Effective verbal and written communication skills, including the ability to present information clearly and professionally to people at varying levels throughout the patient care process.
Strong interpersonal and customer service skills.

Nice To Haves

Completion of a formal medical assistant training program.

Responsibilities

Support the patient and provider throughout the patient visit.
Ensure the patient and provider are prepared for the visit.
Ensure the patient’s questions are answered before leaving and prepare the room for the next appointment.
Provide excellent patient service through effective communication by phone and in person.
Complete appropriate documentation, including patient registration when necessary.
Maintain required clinical knowledge, technical skills, training, and credentials through professional development.
Adapt behavior and communication to the specific patient population, including respecting privacy, introducing oneself appropriately, explaining services or procedures, and requesting permissions.
Perform other related duties as assigned.
Remain knowledgeable about applicable laws, accreditation standards, and regulatory requirements and ensure compliance.
Report known or suspected unethical or questionable conduct and patient or employee safety, privacy, or other compliance concerns.