Medical Assistant Johnston Peds

Trinity Health•Johnston, IA

11d

About The Position

The Medical Assistant supports pediatric clinic operations by preparing patients, collecting vital signs, documenting care, assisting with procedures and examinations, and using diagnostic equipment such as tympanometry and spirometry. The role maintains aseptic techniques and administers medications, treatments, and immunizations under provider direction. The Medical Assistant organizes patient charts and documentation, communicates test results and care plans, schedules procedures and follow-ups, coordinates physician schedules and insurance pre-certifications, and assists with outreach for overdue visits, labs, and referrals. The role also provides patient and family education, supports continuity of care, and advocates for patients through professional communication and accurate message handling. Additional responsibilities include supporting and orienting colleagues, providing cross-coverage in other clinic areas as needed, documenting plans and results as directed by providers, escalating non-routine concerns, and completing safety checklists and quality controls. The position requires adherence to confidentiality, ethical standards, applicable laws and regulations, and Trinity Health policies. Part-time, day-shift position.

Requirements

Successful completion of a medical assistant program accredited by CAAHP or ABHES.
Obtain an accepted Medical Assistant certification within one year of hire: CMA (AAMA), RMA (AMT), NCMA (NCCT), CMA (AMCA), CCMA (NHA), NRCMA (NAHP), or NPCE MA (NPCE).
Obtain Basic Life Support (BLS) certification within three months of hire.
Complete Mandatory Reporter abuse training specific to the population served within three months of hire.
Proficiency in basic computer skills, including Windows, web-based navigation, email, and MS Office.
Ability to work collaboratively in a shared leadership environment and with diverse groups of people.
Ability to read, write, and understand English and communicate effectively with patients, visitors, and colleagues.
Demonstrate honesty, integrity, caring, and the ability to support Trinity Health's philosophy, mission, vision, goals, and values.

Responsibilities

Prepare patients, collect vital signs, and document patient care.
Assist with procedures, examinations, and diagnostic equipment, including tympanometry and spirometry.
Maintain aseptic techniques during preparation, procedures, and medication administration.
Administer medications, treatments, and immunizations under provider direction.
Prepare and organize patient charts, file dictations, and ensure required documentation is completed.
Communicate test results and plans of care to patients.
Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information.
Assist with outreach to patients overdue for visits, labs, and referrals.
Coordinate physician schedules and ensure insurance pre-certifications.
Schedule and manage patient follow-ups to support continuity of care.
Maintain patient confidentiality and follow organizational standards and ethical guidelines.
Educate patients and families based on assessed needs and discharge plans.
Promote evidence-based resources to optimize practice and patient care.
Advocate for patients through courteous, professional communication and accurate message handling.
Assist in training, orienting, and supporting new colleagues; provide cross-coverage in other clinic areas as needed.
Document plans of care, tests, and examination results in the medical record as directed by providers.
Escalate non-routine issues, questions, or concerns to the practice manager or healthcare providers.
Complete required safety checklists and quality controls.
Perform other duties as assigned by the manager.
Maintain working knowledge of applicable laws, regulations, the Organizational Integrity Program, Standards of Conduct, and other policies and procedures.