Med Assistant Cert WMG - Float

Wellstar Health System

About The Position

The Medical Assistant works under the direction of a physician, clinical lead, clinical nurse supervisor, nurse supervisor, and/or office manager. The role anticipates patient needs, provides care under physician direction, prepares patients for examinations, assists with treatments, coordinates tests and follow-up care, documents treatment in the medical record, and helps explain patient instructions to patients and families. The Medical Assistant must demonstrate competency in caring for patients across all ages, from neonates through geriatrics. The position may also include front-office registration, laboratory testing, and radiology functions in a specialty setting. The role provides relationship-based, patient-centered care; prepares patients, rooms, and equipment; carries out orders and responds to requests; and maintains patient safety. It collaborates with providers, nurses, and other clinical staff, participates in meetings and quality-improvement activities, and may precept new team members or students. Laboratory responsibilities include operating and maintaining equipment, performing ordered tests and point-of-care testing, drawing blood, managing supplies, and completing quality-control and cleaning procedures. The Medical Assistant also completes required competency and education activities, supports responsible use of resources, and follows applicable clinical standards, laws, regulations, and Wellstar policies.

Requirements

  • High school diploma or GED.
  • Certificate in Medical Assisting.
  • At least 2 years of work experience in a practice setting.
  • At least 1 year of experience in the practice specialty.
  • Current BLS, ARC-BLS, or BLS-I certification.
  • One of the following medical assistant credentials: CMA, NRCMA (NAHP), NCMA, RMA, or CCMA.

Nice To Haves

  • Radiology experience; training may be provided within the first 60 days.
  • Phlebotomy certification; training may be provided within the first 60 days.

Responsibilities

  • Prepare patients for physician or APP visits, examinations, and treatments.
  • Prepare rooms and equipment and assist physicians or APPs with patient treatment.
  • Carry out orders from office visits and respond to patient requests outside office visits.
  • Maintain patient safety and provide culturally responsive, patient-centered care across age groups.
  • Explain patient instructions to patients and families, as appropriate.
  • Assist with check-in, check-out, scheduling, registration, and other front-office functions when needed.
  • Follow recognized clinical practice guidelines, applicable laws and regulations, organizational policies, and clinical competencies.
  • Collaborate with providers, nurses, and clinical staff to support continuity and consistency of care.
  • Participate in huddles, staff meetings, workgroups, committees, and quality-improvement initiatives.
  • May precept or assist with onboarding and training new team members, trainees, or students.
  • Start laboratory equipment, maintain logs and documentation, perform ordered laboratory and point-of-care tests, and draw blood samples.
  • Order and stock supplies, conduct daily quality-control and cleaning procedures, and cross-train team members.
  • Complete required competency assessments, mandatory education, and population-specific education.
  • Identify opportunities to improve care delivery and seek training or mentorship for professional development.
  • Use medical supplies and medications efficiently, minimize waste, and alert supervisors or ordering staff when supplies are low.
  • Provide staffing coverage for absences, vacation, or leave when asked.
  • Coordinate safe patient care and timely documentation while fostering respectful, inclusive interdisciplinary communication.
  • Promote evidence-based practice, participate in product evaluation activities, and support patient-safety and regulatory standards.
  • Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.
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