Medical Assistant (8A-5P)

Jackson County Hospital District•Marianna, FL

3d•Onsite

About The Position

This full-time Medical Assistant position involves a range of clinical and administrative duties to support patient care and clinic operations. The role requires patient interaction, clinical procedures, accurate documentation, and coordination with healthcare providers and specialists. The Medical Assistant must adhere to regulatory requirements, maintain patient confidentiality, and contribute to a safe and efficient work environment.

Requirements

Completes annual educational requirements within the assigned time frame.
Maintains regulatory requirements, including all state, federal and Joint Commission regulations related to their department and, as appropriate, to the hospital.
Adheres to dress code; appearance is neat and clean.
Maintains and ensures patient confidentiality at all times.
Represents the organization in a positive and professional manner.
Is willing to receive constructive feedback to enhance self-improvement.
Completes work within designated time.
Attends and participates on hospital committees, as appropriate.
Wears required identification while on duty.
Does not avoid challenging tasks.
Assists in the training of students, co-workers or other personnel.
Relays important information to other staff/shifts to maintain consistency in operations.
Understands how to utilize the grievance process to resolve concerns.
Ability to read and communicate effectively in English.
Demonstrates basic computer skills and knowledge consistent with the needs of their department.
Knows the limitations of their license/certifications and does not practice outside these limitations.
Maintains cleanliness of equipment and department
Responsible for the safe handling of equipment as well as maintaining safety for themselves.
Knows the proper procedure for calling codes and the proper response for each code according to department protocol (i.e. fire, lock down, infant abduction, bomb threat, etc.)
Knows the proper procedure for reporting incidents involving the patient, visitor or employee.
Knows where to find MSDS information when needed.
Is aware of hazards and hazardous materials and how to maintain a safe environment.

Responsibilities

Room patients, obtain vital signs, and assist patient in and out of the clinic as needed
Perform patient assessments and reassessments with in scope of practice under supervision or RN and/or provider
Ensure patient needs are consistently met, consulting with health team members as appropriate
Act promptly and effectively in emergency situations
Chaperone providers during examinations and assist with procedures
Administer medications and injections with accurate documentation
Perform clinical procedures including EKGs, nebulizer treatments, fingerstick glucose testing urinalysis, and fecal occult blood testing with accurate documentation
Apply appropriate pain management techniques and educate patients and families with accurate documentation
Provide age-appropriate care based on established standards
Schedule patient appointments and imaging studies in accordance with clinic policy
Coordinate referrals to specialists and other healthcare providers
Obtain insurance pre-authorizations as required
Communicate patient information via phone to providers in a timely and accurate manner
Call in prescription refills as authorized by providers
Review physician orders and carry out new orders accurately
Ensure all assigned tasks and responsibilities are completed by the end of each workday
Maintain clean, stocked, and organized patient rooms
Assist with inspection, cleaning, maintenance, and quality control of patient care equipment
Ensure proper storage and handling of medications and biologicals
Identify and report compliance concerns through appropriate channels
Schedule and document patient appointments according to policy
Perform other duties as assigned by the office manager or provider