Will-Call Clerk 8a - 5p}

Peach State Truck Centers • Doraville, GA

3d • Onsite

About The Position

Individual supports retail center activity through assisting customer walk-ins, customer will call orders processing and returns processing.

Requirements

• Previous experience being able to look up parts by VIN is a giant plus
• High attention to detail
• Excellent customer service skills.
• High school diploma or equivalent.
• 1 to 2 years of experience in a customer facing role and warehouse order selecting.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.

Nice To Haves

• Previous experience being able to look up parts by VIN

Responsibilities

• Greet customers entering will call area.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators and cash registers.
• Process merchandise returns and exchanges.
• Maintain clean and orderly checkout areas and complete other general cleaning duties.
• Receive, verify, and store incoming material orders; pick required quantity of material for customer processing or staging.
• Cycle-count all parts bins as needed.
• Stage material in proper location for pick-up/shipment and/or loads on trailer.
• Communicate effectively with others within and outside the work group.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED