Medical Assistant (ACC)

ROANOKE CHOWAN COMMUNITY HEALTH CENTER•Ahoskie, NC

1d•Onsite

About The Position

The Medical Assistant is a clinical support member of Roanoke Chowan Community Health Center’s care teams, delivering high-touch primary care and coordinating a patient-centered care experience. The role works closely with teammates to greet and room patients, assist in assessing health conditions, and perform routine diagnostic testing. The Medical Assistant is expected to maintain positive working relationships with RCCHC personnel and patients and contribute to the organization’s mission of providing great care for everyone every day.

Requirements

At least 1 year in a Medical Assistant role.
High school diploma or GED.
A Medical Assistant credential, certification, or registration.
BLS certification.
Excellent organizational, leadership, verbal, and written communication skills.
Ability to handle multiple tasks and priorities effectively to meet deadlines.
Knowledge and thorough understanding of Federally Qualified Health Centers (FQHCs) in regard to the Federal 330 Public Health Service Act.
Knowledge and thorough understanding of the 340B program.
Knowledge of computer systems and applications.
Skill in exercising initiative, judgment, and discretion; analyzing situations and taking effective action; establishing effective working relationships; planning, organizing, and prioritizing work; interpreting and implementing policies and procedures; and identifying and resolving problems.
Ability to organize priorities and deadlines; analyze and interpret complex data; resolve operational problems; recommend continuous quality improvement and risk assessment; react calmly in emergencies; communicate clearly orally and in writing; and competently use Microsoft Office.
Proficiency with electronic health records.
Competency in phlebotomy.

Nice To Haves

Experience in primary care providing care for all patient populations.

Responsibilities

Greet and room patients and coordinate a patient-centered care experience.
Interview patients, record medical histories, confirm the purpose of visits, and verify patient information.
Prepare patients for examinations by performing preliminary tests, taking blood pressure, weight, and temperature, and reporting patient history summaries.
Administer medications by injection and perform phlebotomy.
Carry out ordered technical procedures, including EKGs, blood draws, and obtaining and preparing laboratory specimens.
Maintain proper storage and handling of equipment, supplies, and medications.
Keep the clinical work area clean and orderly, prepare examination rooms, and properly equip the laboratory.
Provide patients and families with accurate, understandable instructions regarding diet, special care procedures, medications, and patient education.
Follow workflows, policies, and procedures and support the Patient Centered Medical Home (PCMH) model of care and accreditation.
Participate as an active member of the RCCHC team and perform other related duties as assigned.