Medical Assistant (ACC)
About The Position
Certified Medical Assistants are important members of the Roanoke Chowan Community Health Center Care Teams. They deliver high-touch primary care and coordinate a patient-centered care experience. The role requires flexibility, energy, attention to detail, and problem-solving. Medical Assistants collaborate with teammates to greet and room patients, assist in assessing health conditions, and perform routine diagnostic testing during appointments. They are expected to maintain positive working relationships with RCCHC personnel and patients. The position supports RCCHC’s mission of providing great care for everyone every day and its vision of serving as the primary healthcare provider dedicated to and supported by the community. RCCHC provides open-access, community-oriented primary care to residents in its service area and surrounding counties, regardless of ability to pay. This is an on-site clinical support role at Ahoskie Comprehensive Care, on the first floor. It reports to the Nurse Manager and has no direct reports. The role requires a medical assistant credential, certification, or registration and BLS certification.
Requirements
- At least 1 year in a Medical Assistant role.
- High school diploma or GED.
- Medical Assistant credential, certification, or registration.
- BLS certification.
- Excellent organizational, leadership, verbal, and written communication skills.
- Ability to effectively handle multiple tasks and priorities to meet deadlines.
- Knowledge and thorough understanding of Federally Qualified Health Centers in regard to the Federal 330 Public Health Service Act.
- Knowledge and thorough understanding of the 340B program.
- Knowledge of computer systems and applications.
- Skill in exercising initiative, judgment, and discretion; analyzing situations and taking effective action; establishing effective working relationships; planning, organizing, and prioritizing work; developing, interpreting, and implementing departmental policies and procedures; and identifying and resolving problems.
- Ability to plan, organize, and integrate priorities and deadlines; interpret complex data and resolve operational problems; recommend continuous quality improvement and risk assessment; react calmly in emergencies; communicate clearly orally and in writing; and competently use Microsoft Office.
Nice To Haves
- Experience in primary care providing care for all patient populations.
Responsibilities
- Greet and room patients and coordinate a patient-centered care experience.
- Verify patient information by interviewing patients, recording medical histories, and confirming the purpose of visits.
- Prepare patients for examinations by performing preliminary tests, taking blood pressure, weight, and temperature, and reporting patient history summaries.
- Administer medication by injection and perform phlebotomy.
- Accurately perform ordered technical procedures, including EKGs, drawing blood, and obtaining and preparing laboratory specimens.
- Maintain proper storage and handling of equipment, supplies, and medications.
- Maintain a clean, orderly clinical workspace; prepare examination rooms and properly equip the laboratory.
- Provide patients and families with accurate, understandable instructions about diet, special care procedures, medication, and patient education.
- Participate as an active member of the RCCHC team.
- Follow workflows, policies, and procedures, and support the Patient Centered Medical Home model of care and accreditation.
- Perform other related duties as required and assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
