Med Assistant - Pulmonary & Sleep Clinic 1.0FTE AMB

Children's Hospital and Health System•Milwaukee, WI

About The Position

Children’s Wisconsin is seeking a Medical Assistant for its Pulmonary & Sleep Clinic. The role supports efficient, safe clinic operations and provides patient care appropriate to the patient population and applicable policies and procedures. The Medical Assistant prepares for appointments and exam procedures, assists providers, collects and documents patient information, and helps patients and families navigate the clinic.

Requirements

High school graduate, GED, or HSED required.
Alternatively, six months of experience in a patient care role may be considered in lieu of the listed education.
Basic Life Support Healthcare Provider certification required; accepted providers include the American Heart Association, American Red Cross, and National Safety Council.
Ability to work with a diverse patient population and promote a culturally competent environment.
Flexibility in time and duties to work in a fast-paced environment.
Ability to work independently and as part of a team.

Nice To Haves

Graduate of a medical assistant program.
Experience in a primary care, urgent care, or specialty care pediatric setting.
Experience administering immunizations and other injections.
Experience with pediatric patients.
Electronic Health Record proficiency.
Certified Medical Assistant (CMA) certification from the American Association of Medical Assistants.

Responsibilities

Complete pre-visit planning before clinic appointments to support visit efficiency and identify care gaps.
Maintain a clean, organized environment and prepare exam rooms to meet safety and clinical requirements.
Welcome patients and families and direct them to exam rooms.
Maintain clinic flow by monitoring patient location and wait times.
Collect and document patient information, including vital signs, measurements, health screenings, allergies, and home medications.
Report observations or concerns to the nurse or provider.
Assist providers with examinations, administer medications and immunizations, and assist with procedures, including capillary and peripheral blood draws, as directed.
Communicate with providers, leaders, and staff to maintain clinic operations.
Alert a provider or Registered Nurse when a patient needs immediate assistance.
Communicate supply and equipment needs to the clinic leader to ensure items needed for patient care are available.
Prepare for clinic by completing paperwork procedures and ensuring necessary information, prior authorizations, and pre-certifications are in place.
Assist with customer service representative duties as needed.