Medical Assistant- Atrium Health Levine Children's University Pediatrics - FT

Advocate Health•Charlotte, NC

2d•$22 - $33

About The Position

The Medical Assistant prepares and rooms patients for examination by obtaining vital signs and gathering, documenting, and updating pertinent health information, including chief complaints, allergies, and medications. The role monitors and completes Clinical Integration and Quality Improvement measures and notifies clinicians of opportunities within the Medical Assistant’s scope. The Medical Assistant performs laboratory procedures using aseptic technique and infection-control precautions, assists physicians and advanced practice professionals with procedures, and administers routine medications under their orders or approved standing orders and protocols. The role follows through on procedure and test requests, care algorithms, appointments, and referrals; directs questions to the appropriate clinicians; and communicates information to patients as directed. The Medical Assistant works with the healthcare team to support clinic flow and communicate timely, accurate information to patients. Depending on specialty and demonstrated competencies, the role may include additional clinical support tasks such as suture and staple removal, phlebotomy, EKGs, spirometry, Holter monitor application, and prescription refills under approved protocols and clinical supervision. The Medical Assistant must provide age-appropriate care and demonstrate knowledge of growth and development across the life span, following departmental policies and procedures. This is a full-time position at Atrium Health Levine Children's University Pediatrics, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The role requires frequent sitting, standing, walking, lifting, and other physical activities; the ability to lift 35 pounds without assistance; and use of patient-handling equipment and another team member when appropriate for heavier patient lifts. The work involves frequent exposure to mechanical, electrical, chemical, and blood and body-fluid hazards, with protective equipment used as needed.

Requirements

GED or high school equivalency diploma.
Completion of an accredited or approved Medical Assistant program.
Basic Life Support (BLS) certification for Healthcare Providers issued by the American Heart Association, to be obtained within 45 days unless the department leader determines it is not required.
Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
Proficient computer skills, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical records systems.
Customer service skills that support a positive patient experience.
Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for applicable lifts over 35 pounds or when a patient cannot assist.
Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
Ability to perform the physical activities required throughout the workday, including sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders.
Ability to wear protective clothing and equipment as needed when exposed to workplace hazards.

Responsibilities

Prepare and room patients by obtaining vital signs and gathering, documenting, and updating pertinent health information.
Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within scope.
Perform laboratory procedures using aseptic technique and infection-control precautions.
Assist physicians and advanced practice professionals with clinical procedures.
Administer routine medications under clinician orders or approved standing orders and protocols.
Follow through on procedure and test requests, care algorithms, appointment scheduling, and referrals.
Refer questions to Registered Nurses and physicians or advanced practice clinicians as appropriate, and relay information to patients as directed.
Communicate with clinicians and other healthcare team members to support clinic flow and provide patients with timely, accurate information.
Perform additional clinical support tasks within demonstrated competencies and under clinical supervision, such as suture or staple removal, phlebotomy, EKGs, spirometry, Holter monitor application, and protocol-based prescription refills.
Provide care appropriate to patients’ age-specific needs in accordance with departmental policies and procedures.