Medical Assistant- Atrium Health Levine Children's University Pediatrics
About The Position
The Medical Assistant supports clinical care at Atrium Health Levine Children's University Pediatrics. The role prepares and rooms patients, obtains and documents relevant health information, performs laboratory procedures, assists physicians and advanced practice professionals with procedures, and administers routine medications under authorized orders or protocols. The Medical Assistant also follows through on tests, procedures, appointments, and referrals; communicates with patients and the care team; and may perform additional clinical support skills under supervision according to demonstrated competency and scope of practice. The position requires providing age-appropriate care and understanding growth and development across the lifespan. This is a full-time role, 40 hours per week, with a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The listed pay range is $21.85–$32.80. The role requires a GED or high school equivalency diploma and completion of an accredited or approved Medical Assistant program. No prior experience is required. Basic Life Support certification from the American Heart Association must be obtained within 45 days unless the department leader determines it is not required. The work involves frequent sitting, standing, walking, lifting, and other physical movements; lifting up to 35 pounds without assistance; and possible exposure to mechanical, electrical, chemical, blood, and body-fluid hazards. Protective clothing and equipment must be worn as needed. The organization offers a comprehensive rewards package, with program eligibility potentially dependent on employment status or FTE.
Requirements
- GED or high school equivalency diploma.
- Completion of an accredited or approved Medical Assistant program.
- No prior experience required.
- Obtain American Heart Association Basic Life Support for Healthcare Providers certification within 45 days, unless the department leader determines it is not required.
- Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
- Excellent communication and interpersonal skills, including the ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
- Proficient computer skills, including keyboarding, navigating a Windows operating system, and using electronic mail; exposure to electronic medical records systems.
- Customer service skills that support a positive patient experience.
- Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
- Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when a patient cannot assist, patient-handling equipment is expected to be used with at least one other team member when available.
- Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
- Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards and wear protective clothing and equipment as needed.
Responsibilities
- Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating relevant health information, including chief complaints, allergies, and medications.
- Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within the Medical Assistant's scope.
- Perform laboratory procedures, including strep tests, wound cultures, and specimen collection, using aseptic technique and standard precautions and infection-control guidelines.
- Assist physicians and advanced practice professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
- Administer routine medications under physician or advanced practice professional orders or approved standing orders and protocols, including immunizations, antibiotics, vitamins, and topical agents.
- Follow through on procedure and test requests, pre-approved care algorithms, appointment scheduling, and referrals to other facilities or services.
- Refer questions to registered nurses and physicians or advanced practice clinicians according to scope-of-practice guidelines, and relay information to patients as directed.
- Communicate with physicians, advanced practice professionals, and other healthcare team members to support clinic flow and adjust as needed.
- Communicate accurate and timely information effectively to patients.
- Perform additional basic or advanced clinical support tasks, as appropriate to specialty and demonstrated competency, under clinical supervision. Tasks may include suture and staple removal, cultures, drug screens, phlebotomy, EKGs, spirometry, Holter monitor application, and prescription refills using approved protocols.
- Provide care appropriate to patients' ages and needs, applying knowledge of growth and development and assessing and interpreting information relevant to those needs.
- Operate equipment necessary to perform the job and use protective clothing and equipment as needed.
- Perform other related duties as required.
Benefits
- Paid time off programs
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short- and long-term disability
- Flexible Spending Accounts for eligible healthcare and dependent-care expenses
- Adoption assistance
- Paid parental leave
- Defined contribution retirement plans with employer match
- Financial wellness programs
- Educational Assistance Program
- Career development programs
- Potential premium pay for shifts, on-call work, and other applicable circumstances
- Incentive pay for select positions
- Opportunity for annual performance-based increases
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
