Medical Assistant I - Atrium Health Levine Children's McAlister Pediatrics FT

Advocate Health • Lincolnton, NC

2d • $22 - $33

About The Position

The Medical Assistant I provides patient care within the Medical Assistant scope of practice, follows applicable policies and procedures, and maintains required training and competency for the area of specialty. The role supports pediatric patients and providers through clinical, laboratory, medication, and administrative tasks, while providing age-appropriate care and maintaining effective communication and teamwork.

The Medical Assistant performs rooming and visit tasks; assists with or performs ordered procedures; conducts specimen collection and point-of-care testing; administers medications and vaccines; and supports clinic operations through tasks such as scheduling, referrals, medication refills, and supply ordering. The role also maintains a clean, stocked, and safe work environment and uses appropriate protective equipment when exposed to workplace hazards.

This is a full-time position working 40 hours per week, Monday through Friday, with no weekends or holidays. The listed pay range is $21.85–$32.80.

Requirements

• High school diploma or GED.
• Greater Charlotte, Wake Forest: completion of an accredited Medical Assistant program, qualifying structured clinical military training documented per DD214, or EMT, as specified in the posting.
• IL/WI Divisions and Floyd & Navicent: completion of an accredited or approved Medical Assistant program, or two years of verifiable full-time Medical Assistant experience within the last five years.
• Greater Charlotte and Wake Forest: current American Heart Association BLS certification required.
• IL/WI Divisions and Floyd & Navicent: AHA-issued BLS for Healthcare Providers certification must be obtained within 45 days unless the department leader determines it is not required.
• Successful completion of Atrium Health's competency assessment where specified for Greater Charlotte and Wake Forest.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after competency is demonstrated.
• Strong communication and interpersonal skills, including the ability to build rapport and maintain positive professional relationships with patients, team members, and physicians.
• Computer proficiency, including keyboarding, navigating a Windows operating system, using email, and exposure to electronic medical records systems.
• Customer service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; use patient-handling equipment with another team member when required for patient lifts over 35 pounds or when a patient cannot assist, when available.
• Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
• Ability to work with frequent exposure to mechanical, electrical, chemical, blood, and body-fluid hazards and to wear protective clothing and equipment as needed.

Nice To Haves

• The listed medical assistant certifications for Wake Forest include AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, and NRMA.
• Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within one year in select areas.

Responsibilities

• Adhere to the Medical Assistant scope of practice, follow policies and procedures, and maintain training and competency for the area of specialty.
• Perform rooming and visit tasks, including obtaining vital signs, reconciling medications, collecting medical history, reviewing health maintenance and allergies, and conducting screenings.
• Assist providers with, or perform, procedures as ordered.
• Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of orders and requisitions, and tracking results.
• Perform point-of-care testing and CLIA-approved waived laboratory and practice-specific diagnostic tests in accordance with applicable standards and orders.
• Administer medications and vaccines safely, following the rights of medication administration.
• Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory logs, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
• Cross-train to perform duties relevant to the specialty or clinic within the Medical Assistant scope of practice.
• Communicate effectively and promptly, work as a team, and escalate concerns appropriately.
• Maintain a clean work environment; clean instruments and equipment appropriately; and ensure equipment and supplies are working and stocked.
• Provide care appropriate to patients' ages by applying knowledge of growth and development and assessing age-specific care needs.
• Operate equipment necessary to perform the job and use protective clothing and equipment as needed.

Benefits

• Paid Time Off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Competitive compensation, with premium pay for eligible shifts or on-call work, incentive pay for select positions, and opportunity for annual performance-based increases
• Career development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED