Medical Assistant I or II Harrisburg Family Medicine FT

Advocate Health • Harrisburg, NC

20d • $22 - $34

About The Position

The Medical Assistant I or II supports clinical care at Harrisburg Family Medicine. The role prepares and rooms patients, obtains vital signs, and gathers, documents, and updates pertinent health information. It performs laboratory procedures and routine medication administration under clinician orders or approved protocols, and assists physicians and advanced practice professionals with clinical procedures. The Medical Assistant follows through on procedure and test requests, appointments, referrals, and patient communications within scope-of-practice guidelines, while coordinating with the clinical team to support smooth clinic flow. Additional basic or advanced clinical support tasks may be performed according to specialty needs and demonstrated competency.

The position requires age-appropriate care across the lifespan, effective patient and team communication, customer-service skills, computer proficiency, and the ability to perform routine and complex technical skills within the Medical Assistant scope of practice. The schedule is Monday through Friday, with hours varying according to practice needs between 7:00 a.m. and 6:00 p.m. This is a full-time position of 40 hours per week.

Requirements

• GED or high school equivalency diploma; high school graduation or equivalent is required.
• Completion of an accredited or approved Medical Assistant program, structured clinical military training documented by DD214, or EMT training; alternatively, two years of verifiable full-time Medical Assistant experience within the last five years.
• No prior experience is required.
• Basic Life Support for Healthcare Providers certification from the American Heart Association must be obtained within 45 days unless the department leader determines it is not required.
• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrating competency.
• Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Computer proficiency, including keyboarding, navigating a Windows operating system, using electronic mail, and exposure to electronic medical record systems.
• Customer-service skills that support a positive patient experience.
• Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above the shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; patient-handling equipment and another team member are expected for patient lifts over 35 pounds or when a patient cannot assist, when available.
• Functional speech, vision, hearing, and touch, with the ability to use fine-hand manipulation skills.
• Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.

Responsibilities

• Prepare and room patients by obtaining vital signs and gathering, documenting, and updating pertinent health information, including chief complaints, allergies, and medications.
• Monitor and complete Clinical Integration and Quality Improvement measures, notifying clinicians of opportunities within the Medical Assistant's scope.
• Perform laboratory procedures such as strep tests, wound cultures, and specimen collection using aseptic technique and standard precautions and infection-control guidelines.
• Assist physicians and advanced practice professionals with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, and colposcopy.
• Administer routine medications under physician or advanced practice professional orders or approved standing orders and protocols.
• Follow through on procedure and test requests, pre-approved care algorithms, appointment changes, and referrals to other facilities or services.
• Refer questions to registered nurses and physicians or advanced practice clinicians according to scope-of-practice guidelines, and relay information to patients as directed.
• Communicate with clinicians and other health care team members to support smooth clinic flow, adjusting as needed, and provide patients with accurate and timely information.
• Perform basic or advanced clinical support tasks based on specialty and demonstrated competencies, which may include suture or staple removal, laboratory procedures, phlebotomy, EKG, spirometry, Holter monitor application, and prescription refills under approved protocols and clinical supervision.
• Provide care appropriate to patients' age-specific needs in accordance with departmental policies and procedures.

Benefits

• Paid time off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and potential annual performance-based increases
• Career development programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED